Sync from Woocommerce to Dolibarr ERP/CRM

Good to know
We are very happy to bring you our new CyberOffice plugin for WooCommerce. This plugin has already existed for 7 years for Prestashop and on Addons and Dolibarr ERP/CRM Dolistore. It is recognized as the best sellers in its category. Currently installed on more than 3000 sites in production. It will allow you to save a lot of time in the management of your online store and avoid installing many plugins.
What can you do with CyberOffice sync plugin for WooCommerce to Dolibarr ERP/CRM :
↑ Back to topThe CyberOffice extension (real-time synchronization from WooCommerce to Dolibarr) increases the commercial management performance of a WooCommerce store by connecting it to the Dolibarr ERP/CRM. It automatically synchronizes in real time via webservices all the events carried out on WooCommerce to Dolibarr.
— Categories,
— Products,
— Variations,
— Price,
— Inventory
— Pictures,
— Attributes
— Clients
— Orders
— Invoices
— Payments
— Bank accounts
The CyberOffice extension for WooCommerce can be installed at any time in the life of your WooCommerce store. It is nevertheless recommended to set it up when you have obtained your first sales and that you have mastered the processes of using your online store..
Features
Designations | WooCommerce | Dolibarr |
WooCommerce Compatibility | 7.4.0 | |
Dolibarr ERP/CRM compatibility | | 16.x |
Compatible with mutual or dedicated servers integrating SOAP | | ![]() |
Web Services (automatic) | ![]() | ![]() |
Synchronization of WooCommerce to Dolibarr | ![]() | ![]() |
Easy Installation by Plugins | ![]() | ![]() |
Multi-shops (several independent WooCommerce connected* to a single Dolibarr ERP/CRM) | ![]() | ![]() |
Categories | ![]() | ![]() |
Products and variations, Attributes | ![]() | ![]() |
SKU references | ![]() | ![]() |
Orders and customers (historical recovery of your choice according to the date) | ![]() | ![]() |
Invoices based on order history | ![]() | ![]() |
Stocks (choice of synchronization) | ![]() | ![]() |
Payments (association to different bank accounts) | ![]() | ![]() |
Choice of order states and invoices for synchronization | ![]() | ![]() |
Creation Shipping (editable label), Discount (editable label) | | ![]() |
Shop number / Order number / WooCommerce visible in Orders & invoices customer ref | | ![]() |
WooCommerce long product description added in extrafield product sheet | | ![]() |
How to install the plugin on WordPress and Dolibarr
↑ Back to topTake 3 minutes? Information to follow for a perfect installation :
Important to know
Have Soap installed on the server. Disable display_error and debug mode.
WooCommerce
1-Find the module in Plugins
↑ Back to topPlugins / add new in the search bar indicate CyberOffice

2-Configuring the CyberOffice plugin
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Numbers | Descriptions | Details |
1 | Test connection | All checkmarks must be green for the module to work properly |
2 | CyberOffice Infos | Follow the different steps to correctly install the files on Dolibarr ERP/CRM |
3 | Webservice key | This security key is to be copied in Dolibarr |
4 | Key | Copy here key generated in Dolibarr (Dolibarr/webservices module) |
5 | Dolibarr path | Copy the full url of Dolibarr |
6 | Dolibarr authentification | This is the Dolibarr (Super Admin) connection login (ID) and the corresponding password. (Do not indicate the email address) |
7 | Entity | Put 1 by default, if you are in multi companies choose the corresponding id |
8 | Warehouse | Index (id) of the warehouse used (displayed in the Dolibarr url) |
9 | Default language | Choose the language used |
10 | Status to synchronize | It is the chosen statuses that trigger the synchronization of orders and invoices in Dolibarr. Those by default “Pending payment”, “Progressing”, “On hold”, “Completed” correspond to 99% of uses, if you don’t know, leave them configured like this. If you check them all, there will be permanent synchronizations in Dolibarr at each stage of orders and invoices. |
11 | Prefix | If your WooCommerce products do not have a reference (SKU) put the prefix you want to identify your products in Dolibarr. If all your products have a reference in WooCommerce put {ref} they will be taken over and used in Dolibarr. |
12 | Save changes | Save your configuration by clicking on the button. |



3-Follow instructions CyberOffice infos
↑ Back to topNumbers | Descriptions | Details |
1 | Install the module under WordPress Woocommerce | Dans le back office click on plugins / Add and search for cyberoffice |
2 | Download the module_cyberoffice.zip unzip it, and place the “cyberoffice” directory and its content at the root of Dolibarr at the same level as the main directories of Dolibarr. (Do not use custom) | Download the module_cyberoffice.zip unzip it, and place the “cyberoffice” directory and its content at the root of Dolibarr at the same level as the main directories of Dolibarr. (Do not use custom) |
3 | Under Dolibarr: Activate the webservice (API/WEB SERVICES SOAP server) and generate the key (home-configuration-modules-modules interfaces-webservices) Activate the CyberOffice module | Copy the webservices key and paste it in the KEY field in the module in WooCommerce and copy the security key of the module in WooCommerce in the “webservice key of the shop” area of the module in Dolibarr |
4 | Under WordPress: Configure the extension. All fields must be completed | See point 2 above “Configuring the CyberOffice plugin“ |
5 | Everything is ticked green? Your synchronization is operational | You must imperatively have all the green ticks for the extension to be functional. |
6 | Initialize the database “Category” and “Product” | To be performed in order as indicated in the “Initialization” procedure in the extension. Categories are essential for product synchronization. |
7 | Optional: You can synchronize your existing orders and customers | In the CyberOffice tool choose a start and end date to synchronize the history of customers and orders. |

Point 6 : Initialization: Depending on the number of categories or products, the synchronization delay will be more or less long, you must wait for the response from the server which will be of type: Response batch1: sent. (in case of timeout, perform synchronizations by slice).

Point 7 : Synchronize existing orders on WooCommerce before installing the module. Customers and orders will be synchronized at the same time.
WooCommerce Server Information
↑ Back to topNumber | Descriptions | Details |
8 | cUrl extension must be available on your server | cURL must be active on the server for the module to work |
9 | Soap extension must be available on your server | SOAP must be active on the server for the module to work |
10 | default_socket_timeout : 60 | Current value for the correct operation of the module* |
11 | max_execution_time : 165 | Current value for the proper functioning of the module and its installation by the wizard* |
12 | memory_limit : 512M | correct functioning of the module* |
13 | display_error : 1 | Must be switched to OFF (1) imperatively for the proper functioning of the webservices. |

How sync status work
↑ Back to topChoose which status will trigger the synchronization of orders, invoices and payments to Dolibarr. If you don’t know, leave the default values that will work in all cases.Trigger status synchronization of orders and invoices on Dolibarr

Dolibarr ERP/CRM
Dolibarr ERP/CRM module
↑ Back to top1-Download and unzip the module_cyberoffice.zip file and place its content at the root of Dolibarr at the same level as the main directories of Dolibarr
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2-Activate Webservices module, copy key in WooCommerce
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3-Activate the CyberOffice module and the categories (in multi-module tools)
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-Activate the services module

4-Automatic creation of discounts and shipping
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Only the labels can be modified according to your needs
5-Copy here the webservices key generated in Dolibarr
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Copy the key in the CyberOffice plugin in the KEY field

6-Copy the Webservice key (security) generated in the CyberOffice plugin on WooCommerce in Dolibarr
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7-Check if the warehouse is created
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-Identify your ID to inform it about Woocommerce

8-Check if the VAT rates are identical to those of WooCommerce
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9-Synchronization of stocks and setting of the decrementation method
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10-Associate payment methods with bank accounts (once the WooCommerce database is linked)
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CyberOffice Module Dashboard
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Clients :
↑ Back to top-Synchronization of client’s language (pdf translation)⛔Not available for WooCommerce
-Force the name to uppercase

Products :
↑ Back to topStock Synchronization
YES/NO: This function allows you to synchronize or not the indicated stocYES/NO: This function allows you to synchronize or not the indicated stocks of Woocommerce products.ks of Woocommerce products.
Do not sync descriptions
YES/NO : This function allows you to synchronize or not the descriptions
UseVariant
YES/NO : This feature allows you to synchronize WooCommerce variations in the “PRODUCT VARIANTS” module of Dolibarr
Orders :
↑ Back to top1 discount line per Prestashop discount
YES/NO : Create a discount line by PrestaDiscount

Synchronization of Prestashop ref with the order reference
YES/NO : Woocommerce order numbering is synchronized in Dolibarr at the order number level.

Synchronization of Prestashop ref with the customer reference
YES/NO : The numbering of Woocommerce orders is synchronized in Dolibarr at the Ref.Customer level

Invoices :
↑ Back to topProvision of the download link on Prestashop
YES/NO : Provision of the Dolibarr invoice in the download link in the WooCommerce customer area.

