Learn how to set up, customize, and expand the functionality of your WooCommerce products with our library of documentation and tutorials.
  1. Documentation /
  2. Woo Marketplace /
  3. For Developers /
  4. Supporting Marketplace Products

Supporting Marketplace Products


Documents

  • Support Guidelines for Woo Marketplace

    Marketplace Developers handle support for all the products they sell through Woo.com. Support expectations Marketplace Developers will handle all email support for the products they sell on Woo.com, in line with the Support Policy published on Woo.com. Marketplace Developers do not have access to live chat support at this time. The WooCommerce team is here […]

  • Support Best Practices

    Below are some things that work well for us in WooSupport. What Customers Want Quick Responses Response times matter. This factor alone is one of the greatest predictors of customer satisfaction. If the answers are slow in coming, customers lose patience and become dissatisfied, even if the answer is perfect. Correct Replies Take the time […]