WooCommerce Payments

Docs

• Signature Bank — March 2023

  Due to the New York DFS takeover of Signature Bank, our payments partner, Stripe, has suspended deposits to Signature Bank accounts as of March 12, 2023. If you have a Signature Bank account connected to WooCommerce Payments for the purposes of receiving deposits, you must log into your Stripe Express account and switch to a different bank […]

• WooCommerce Payments Documentation

  Welcome to the WooCommerce Payments documentation! Here you can find all sorts of helpful information about running your business website and taking payments. Please see the sections below for more information about what WooCommerce Payments can do. Startup Guide The Startup Guide is a step-by-step walkthrough of the WooCommerce Payments basics, such as how to […]

• Accepting Google Pay with WooCommerce Payments

  WooCommerce Payments allows you to enable Google Pay on your site, which makes it easier for customers to checkout quickly. This document describes how to set up, test, and troubleshoot the Google Pay feature. Enabling To enable Google Pay: Customizing When Google Pay is enabled, the button can appear in three places: You can customize […]

• Authorize and capture

  Card transactions occur very quickly, which is what makes them convenient. In fact, they happen so fast that many people don’t realize that there are actually two events taking place: an authorization and a capture. By default, WooCommerce Payments will perform the authorization and capture at the same time. However, by enabling the Issue an […]

• Can I change the title and description of the payment gateway shown during checkout?

  Yes, both the title (“Credit card / debit card”) and description (“Enter your card details”) can be changed with many free translation plugins, such as Say What or Loco Translate. Almost any string can be changed by using the text domain of woocommerce-payments. As an example, here’s how to change the description with Say What:

• Can I sell alcohol with WooCommerce Payments?

  If your business sells alcohol to customers in Canada or the U.S., you must contact support for approval. We try to review all requests for approval within 7 business days, and we reserve the right to approve or reject merchants at our discretion. For merchants in other countries, our approval is not required, but you […]

• Can I sell CBD and Other Hemp-Derived Products with WooCommerce Payments?

  Due to restrictions from our payments processor and their service providers, some businesses and product types are not allowed to transact using WooCommerce Payments. This restriction includes CBD products. We are working with our payments partners to make it possible to sell CBD via WooCommerce Payments. However, for now, merchants selling CBD must use Square […]

• Can I use my existing Stripe account with WooCommerce Payments?

  It is not possible to use an existing Stripe account with WooCommerce Payments. Although WooCommerce Payments is built in partnership with Stripe, our plugin uses a special kind of Stripe account (called a Stripe Express account). The Express account is created when you sign up for WooCommerce Payments. If you are logged into Stripe.com with […]

• Can I use WooCommerce Payments and the Stripe plugin at the same time?

  You can use our Stripe extension and WooCommerce Payments at the same time. However, because these two payment gateways are similar, using both is almost never necessary. We highly suggest that you read our comparison of the two in addition to this document. If you do decide to use both, there are a few issues […]

• Can one WooCommerce Payments account be used with multiple websites?

  No, WooCommerce Payments accounts can only be connected to one site at a time. You can, however, have multiple accounts, each connected to a different site. Refer to How do I delete unwanted or duplicate accounts? and Can I migrate information between accounts? for information relevant to those scenarios.