$249.00

WooCommerce Bookings

Developed by WooCommerce
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(13 avis client)

WooCommerce Bookings

13 reviews  |   Developed by WooCommerce
 

Gagnez du temps et simplifiez-vous la vie en permettant à vos clients de faire des réservations comme il leur convient

Donnez la possibilité à vos clients de faire des réservations, prendre des rendez-vous ou de réserver des locations eux-mêmes. Aucun appel téléphonique n’est requis. Gagnez du temps et remplissez votre calendrier de réservations en laissant votre site faire le travail pour vous.

Laissez les clients réserver des cours ou des articles, ou encore planifier des rendez-vous

Quelles que soient les options que vous souhaitez proposer à vos clients, Bookings est là pour vous :

  • Définissez un ensemble d’options, comme des horaires fixes pour un cours, un rendez-vous ou une visite guidée
  • Laissez les clients choisir les horaires qui leur conviennent et réserver tout ce dont ils ont besoin, comme leur arrivée à l’hôtel

Quelle que soit l’option retenue, vous pouvez également bloquer une période comme non réservable, de manière à disposer de temps pour gérer d’autres priorités et d’une marge entre les réservations afin d’avoir l’assurance que le planning vous convient.

Définissez vos créneaux horaires avec la précision que vous souhaitez. L’extension prend en charge les réservations en jours, heures et mêmes en minutes.

Proposez des rendez-vous individuels ou des réservations pour des événements incluant plusieurs personnes

Vous pouvez définir le nombre minimal et maximal de participants : limitez une réservation à un rendez-vous individuel ou permettez à plusieurs personnes de réserver un cours ou un voyage.

Offrez des tarifs spéciaux (groupes, jours ou individuels)

Proposez des remises aux groupes ou personnes réservant plusieurs créneaux horaires, affichez des prix réduits pour les lève-tôt, des prix plus élevés pour les week-ends ou des tarifs spéciaux pour les enfants. Bookings vous permet de personnaliser les prix à votre guise.

Affichez la disponibilité dans le fuseau horaire du client

Si vos services sont en ligne ou si vous assurez la livraison au client, indiquez votre disponibilité dans le fuseau horaire du client afin qu’il puisse réserver le créneau horaire dont il a vraiment besoin. Que les réservations proviennent de New York, de New Mexico ou de Nouvelle-Zélande, elles correspondront aux horaires que vous avez définis. Il n’y aura donc aucune surprise concernant les rendez-vous !

C’est parfait pour les cours virtuels, les rendez-vous en ligne ou les locations à remettre au client.

Demandez une confirmation, proposez l’annulation gratuite, c’est à vous de jouer

Configurez les confirmations en vous laissant le temps de vérifier les réservations avant de les valider. Envoyez automatiquement des rappels avant les réservations pour réduire les non-présentations et précisez si les réservations sont annulables.

Envoyez des rappels et réduisez les non-présentations

Rappelez leurs rendez-vous aux clients avec des e-mails de notification pratiques une fois la réservation effectuée, confirmée et un jour avant la date de réservation.

Si vous souhaitez en faire plus, vous pouvez envoyer un rappel spécial directement à partir de votre site.

Évitez les doubles réservations

Évitez les doubles réservations en affectant les ressources requises à une réservation particulière. Par exemple, si une future mariée réserve un essayage à 14 h 00 et la présence d’un styliste jusqu’à 15 h 30, ce styliste ne sera pas disponible pour une future mariée réservant un essayage à 15 h 00. Vous n’aurez plus à vous excuser de proposer la même ressource à deux clients en même temps.

Gérez votre agenda comme il vous convient en intégrant la synchronisation à Google Calendar

Modifiez la vue du calendrier pour afficher votre agenda quotidien ou mensuel. Mettez à jour les réservations ou vos disponibilités, ou filtrez pour afficher des services ou des ressources spécifiques.

Des clients continuent de vous appeler pour réserver ? Ajoutez-les manuellement à l’agenda pendant la conversation téléphonique.

Bookings automatise également la synchronisation avec Google Calendar, aucune saisie manuelle n’est requise. Gérez les réservations sur votre boutique. En 60 secondes tout au plus, les modifications seront reflétées sur votre Google Calendar.

Profitez de Bookings au maximum

Pour une expérience totalement personnalisée, pensez à tous les modules que d’autres clients de Woo Commerce peuvent utiliser avec Bookings.

  • Acceptez un acompte pour une réservation avec Deposits
  • Utilisez AutomateWoo pour améliorer l’expérience de vos clients, réduire les annulations, voire réaliser des ventes additionnelles après que vos clients aient effectué une réservation avec confirmation ou validation automatique par e-mail.
  • Exploitez pleinement les e-mails de rappel avec Follow-Ups
  • Vendez plus de réservations en présentant un agenda ou un planning des créneaux horaires disponibles sur une page ou dans un article avec Bookings Availability.
  • Testez notre module Accommodation Bookings gratuit ainsi que le thème Hôtel si vous tenez un hôtel ou des chambres d’hôtes
  • Autorisez vos prestataires de services à soumettre et gérer des offres eux-mêmes avec Product Vendors
  • Proposez des options à vos services, comme un traitement à base d’huile pour un massage ou des articles en édition limitée pour la réservation d’un groupe d’un terrain de baseball via Product Add-Ons.

Customer reviews

2.9 out of 5 stars - 13 reviews
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  1. 1652114

    Vladimir Bulgaru rated

    Amazing product, very deeply thought through, with very powerful use cases where it can help and I would emphasise that no other solution would provide even 70% coverage. We’ve used it for setting up deliveries, appointment reservations, bookings and even ticket sales. It has areas of improvement for sure, but the previous reviews do not do it justice. Here are a couple of features that need to be pointed out for the solution architects and the developers out there:
    1) bookings can be manually created, without assigning a user or order; an interesting use case of this feature is migrating the bookings from another system, e.g. another plugin or Eventbrite
    2) time slots can be set up basically at any time desired (not only regular intervals); the availability matrix is amazing and incredibly flexible
    3) it is possible to use one resource for different booking products (e.g. selling for the same event regular tickets and discounted tickets for partners)
    4) there is a rather powerful booking calendar in the backend which serves as a great booking dashboard
    5) the automation is pretty great and seamless – bookings are automatically removed from cart after the timeout, cancelled orders automatically cancel the bookings as well
    6) there are plenty of options to adjust the price based on the duration, resources and persons, which makes it easy to provide flexibility for the customers
    7) there is a decent amount of overrides for the templates, documentation is pretty good and there is a good toolset of functions that can be used to create custom functionality.
    Overall, I’d say the plugin is well worth its cost and the support has been very responsive during my interactions with them (probably the best support among WooCommerce plugins).

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  2. 0

    Anonymous rated

    Plugin is good but pretty limited as is compatibility with other WC plugins. The support for the annual price of $250 p.a. is quite disappointing. The documentation is lighter than for the free woocommerce plugin and any more complex question you have, even if just for the same level of documentation as for the FREE WooCommerce core plugin, is stamped as ‘customization’ and you’ll mostly get nowhere. You can’t even put the Booking ID into an email subject without hiring a developer.

    If I had to start over I’d take another Bookings plugin – perhaps Microsoft.

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  3. 775331

    Ari Salomon rated

    we had an excellent experience setting up and customizing this plugin. We built a site that allows users to book the rental of RV vehicles. We are professional WordPress developers (helloari.com) so that is our perspective.

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  4. 3169370

    heatherbrunner rated

    It is so difficult to get this to work seamlessly with our theme and plug-ins. I have never had so many issues with a plug-in before. And support is not helpful, they just make you conflict test to confirm that it is a plug-in or theme causing it to not work. They don't help you fix it or even tell you how.

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    • 0 out of 4 people found this helpful
      Nicola Mustone

      Nicola Mustone rated

      Hello there,
      Thank you for your review of WooCommerce Bookings.

      I understand that you encountered issues with the theme compatibility.

      As you probably know, there are thousands of WordPress themes that anyone can use on their website. Making sure that all of them are compatible with WooCommerce Bookings or any other of our plugins, including WooCommerce, or even fixing them as they come, is a massive task that we are not able to perform.

      It is in the interest of the theme developer to make their theme compatible with major plugins, like WooCommerce, or other popular plugins that can be found on WordPress.org and other platforms.

      Their support team is much better trained than ours in helping with conflicts and issues pertaining to their own theme, so they are in the best position to help you. We do this indeed with any of our themes. If you would have had issues with WooCommerce Bookings and any of our themes, our support team would have been able to help you further since they are trained with our products and we don’t expect others to know them better than us.

      We recommend contacting your theme author if you need further help with fixing the theme compatibility with WooCommerce Bookings, and we hope you understand why we are not able to help you further.

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  5. 2343362

    kathyekaan rated

    It doesn't show on the front end. In fact, it also erases the 'add to cart / or book now' button so I have a couple of products in my store now that can't be booked from the product page. I get a reply not even 2 hours after my question before buying the product. I am still waiting on a reply or fix of a syntax error as we speak... Bad. Also, it hasn't been tested with the latest version of Core Woocommerce plugin? And you charge (normaly) $249???

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  6. 1401148

    mrcbt rated

    Very limited for the 249$. - No seats option. - No 'AND' conditional prices. You can't offer a price for X people AND 2 hours. - No way to consolidate bookings. - Limited block selection And many more things that can't do

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  7. 2495904

    shagonaut rated

    The service is great but WooCommerce Bookings misses some really essential features, which a booking system requires. -Orders don't show booked persons as quantity, which is totally necessary. (1 Booking with 30 Persons is only 1 qty.?!) -There is no practical overview to see how many people booked on a date/time. You need to count all the persons out of each bookings by yourself. (Add each booking) - All the date based overviews don't show directly if the booking is paid. So you count the persons but you need to open each booking to see if they paid. So it's a big effort to manage your bookings with this solution. Can't recommend under this conditions. Best regard

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    • 0 out of 7 people found this helpful
      Nicola Mustone

      Nicola Mustone rated

      Hi there!

      Thanks for taking the time to leave a review about WooCommerce Bookings on WooCommerce.com and for the feature recommendation.

      It would be great to have you add your ideas to our **Ideas Board**, which is where developers go to look for future plugin features and improvements.

      You can add in your idea here: http://ideas.woocommerce.com/forums/133476-woocommerce

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  8. 2324520

    dimitestsites rated

    Good extension, takes a bit of messing around to get use to it.

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  9. 2723655

    adminesquimaltecotourscom rated

    Booking process is well laid out and functional

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  10. 2593898

    jogodedentro rated

    It's very expensive and difficult to set-up because it causes conflicts with existing plugins, the categories system is very rigid and it's almost impossible toremove, hide or re-direct from them without causing problems that spoil the look of the site.

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  11. 2911716

    Sue rated

    The product is well thought out to accommodate many kinds of user needs. The support of Woocommerce is great too which certainly deserve a 5 stars. The people behind Woocommerce are really kind and accommodating. Even though it was way beyond the refund period, they still refunded me a product (Product Vendor) because it did not suit my needs entirely due to some current limitation which I hope could be improved on soon. I am really thankful for their understanding towards budding entrepreneurs who are tight on budget. This is definitely a Company that I would like to work together with in the long haul.

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  12. 0

    Anonymous rated

    Sad. For the 249.00 price tag, it does not follow basic booking standards. I know they are trying to appease everyone, but logic is not the strong point of this plugin. Now you can’t even use the admin calendar to look up bookings. The booking disappears when clicked and they have been aware of this for over 2 months.

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  13. 0

    Anonymous rated

    Really helping my store. No problem installing and setting up, no conflicts.

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