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Ways to create ongoing relationships with your customers

January 11, 2017 - 12 Comments

Your store would be nowhere without your customers. They determine which products sell, how much money you make, and how successful you’ll ultimately become.

If you want your store to be more successful — and to make more money — you should start thinking about building relationships. Creating and nurturing long-lasting relationships can lead to higher sales, better shopper satisfaction, and the acquisition of even more loyal customers.

Let’s take a look at a few ways you can start building solid customer relationships. We’ll also explain the ways these connections will benefit you in the long term, even if you sell products shoppers will only buy once and hopefully never purchase again.

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12 ways to show kindness to your customers with WooCommerce

September 21, 2015 - 14 Comments

Kindness is a wonderful and powerful thing. It’s also sometimes completely unexpected in online stores, where the shopping experience is so often reduced to “is it in stock?” and “how quickly can I get it?”

Your customers’ wants and needs are complex, however. In the long run, far more matters to them than finding the store with the fastest shipping. Loyalty isn’t just inspired by efficiency and price — it can be dramatically influenced by how well you treat the people who shop with you.

Today, we’ve compiled 12 unique ways you can show kindness to your customers with your WooCommerce store. From being more flexible to staying connected to doing small, simple things that will put a smile on your face, these are methods that will give you the power to fulfill the greatest unspoken need of your customers:

Don’t forget, a person’s greatest emotional need is to feel appreciated. — H. Jackson Brown Jr.

Read on to learn about all the ways you can show a little more kindness, and the WooCommerce extensions you can use to make this possible.

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