Order Protection for WooCommerce

Rule Settings:

• Create rules for specific products, categories, tags, or the entire store.
• Support for different user roles including guests.
• Set multiple warranty periods with different pricing.
• Activate or deactivate rules as needed.

User End:

• Users can select warranty options as per their needs.
• Selected warranties are added to the cart and follow through checkout.

My Account Area:

• Users can view remaining warranty periods per order.
• Warranty claims can be submitted directly from the orders table.

Warranty Claims:

• Users click “Claim Warranty” to initiate the claim process.

Admin Warranty Management:

• Admins receive email notifications for new claims.
• Claims appear on the order edit page and in the dashboard.

General Settings:

• Customize dropdown layout, email notifications, and terms & conditions.

Rule Settings:

• Apply fees based on:
  • Number of items in the cart
  • Subtotal value
  • Specific products or categories
  • Total weight, width, or length
  • User roles
• Rules can be enabled or disabled with multiple conditions.

Cart Page Behavior:

• Protection checkbox appears if conditions are met.
• Users can toggle it as needed.

User Claim Feature:

• Users submit claims via “My Account” with a form and file upload.

Admin Claim Management:

• Claims notify admins via email.
• Visible on order edit page and dashboard.

Refund Periods:

• Admins can assign refund periods to specific products.
• Refund period badges are shown on product pages.
• Users can request refunds during the eligible timeframe.

Admin Management:

• Refund requests are emailed to admins.
• They appear on the order edit page and dashboard.

• Admins can define and price support plans for virtual/downloadable products.
• These options appear at checkout for user selection.