What does the official TikTok integration enable?
When you setup the integration, you will have:
-
Easy TikTok For Business and Ad accounts set-up
-
Server and Browser (Pixel) side connection in one click
Additionally, for commerce advertisers:
- Automatic catalog sync to use ad formats like Video Shopping Ads
- Access to assisted ad-campaign creation within your dashboard
Do I need to have a TikTok account?
You will need to connect to a new or existing TikTok account.
What events does the TikTok Pixel for WooCommerce support?
The updated integration supports View Content, Start Checkout, Add-to-Cart, Purchase, Add to Wishlist, Click Button, Submit Form, Complete Registration, and Subscribe.
Why should I install this now?
We recommend advertisers take advantage of the new integration ahead of the busy season to enable more opportunities for measurement, optimization, and targeting to maximize performance on TikTok.
Why am I not seeing TikTok in my WooCommerce Admin?
-
Navigate to WooCommerce > Settings > Advanced > Features
-
Un-check the “Navigation” option, and save the changes.
-
You should now see “TikTok” under the “Marketing” tab.
What is Advanced Matching?
Advanced Matching is a feature that enables businesses to send customer information to better match website and app events with people on TikTok. This allows advertisers to enhance performance through more robust measurement, optimization, and audience creation capabilities.
How can I create ads on TikTok?
You may create ads on TikTok Ads Manager and, or via our TikTok integration (for a conversion campaign). For access to all other objectives (such as reach, traffic, app installs, video views, and lead generation), please use TikTok Ads Manager. See how to choose the right objective
here.
Are there any prerequisites before ads creation?
You must have your Ad Account in an approved state and have payment methods set up before an ad campaign can start delivery. For more details on account approval, please click
here.
For more details on accepted payment methods, please click
here.
Will I be able to see all campaigns implemented via the TikTok for WooCommerce integration on TikTok Ads Manager?
You will be able to see all campaigns created on the TikTok integration on your TikTok Ads Manager account.
Which product categories are allowed for advertising?
Click
here for a detailed overview of product category restrictions in our advertising.
Is the TikTok Shop feature available for any merchants?
Both new and existing TikTok Shop sellers can seamlessly connect to TikTok Shop with the TikTok for WooCommerce integration by creating a new account or logging in with their existing TikTok Shop account.
TikTok Shop is currently available in Malaysia, Philippines, Singapore, Thailand, United Kingdom, United States, and Vietnam.
What documentation is required to register for TikTok Shop?
-
For an individual seller: Upload an image of the front and back of your passport, national ID, or driver’s license.
-
For a corporation: Upload an image of:
-
A government-issued identification document of the legal representative, company director, or person with significant control (PSC).
-
A business license, registration, or similar official documents evidencing your eligibility under applicable law to sell your products/services via TikTok Shop.
How do I cancel, manage returns, or refund orders in WooCommerce?
Order Cancellations, returns, and refunds can only be managed in
Seller Center. Please log into your Seller Center account to manage cancellations, returns, and refunds.