Contact WooCommerce for WooCommerce Subscriptions support

WooCommerce is ready to help you get the answers you need.

Be as specific as possible - let us know what you expected, what's happening instead, and when you noticed this. The more detail you, provide the faster we can help.

Replies will be sent to you at

Thanks for contacting WooCommerce

WooCommerce will reply to your questions about Get extension name shortly.

While you wait, check out these handy resources:

$199.00

WooCommerce Subscriptions

Developed by WooCommerce
See Subscription Details
(24 customer reviews)

WooCommerce Subscriptions

25 reviews  |   Developed by WooCommerce

Capture Residual Revenue with Recurring Payments

Can you guarantee how much money your store is going to make this month? If you offered subscription-based products, you could do just that.

With WooCommerce Subscriptions, you can create and manage products with recurring payments — payments that will give you residual revenue you can track and count on.

WooCommerce Subscriptions allows you to introduce a variety of subscriptions for physical or virtual products and services. Create product-of-the-month clubs, weekly service subscriptions or even yearly software billing packages. Add sign-up fees, offer free trials, or set expiration periods.

A subscription-based model will allow you to capture more residual revenue — and all you have to do is ship the orders.

Why Use WooCommerce Subscriptions?

WooCommerce Subscriptions Features

Free Trials & Sign-Up Fees

subscriptions-thumb-slots@2x

Charge an initial amount to account for customer setup costs, or allow customers to try before they buy, by adding sign-up fees and free trials to any subscription product.

Subscription Management

subscriptions-thumb-slots@2x

Store owners get full-featured subscription management via the WooCommerce > Edit Subscription administration screen. You can suspend or cancel a subscription, change the trial expiration, add items, shipping, fees or taxes to the subscription or modify the recurring total for future payments.

Synchronized Payments

subscriptions-thumb-slots@2x

If you only want ship on certain days of the month, or align all customers to the same annual membership term, you can with WooCommerce Subscriptions’ renewal synchronization feature. You can even prorate the first payment of a synchronized subscription purchase.

Flexible Product Options

subscriptions-thumb-slots@2x

When creating a subscription product, you can make the product downloadable, virtual or physical, charge renewal payments weekly, monthly or annually, limit the product to one-per-customer and even charge shipping only on the initial order.

Subscription Coupons

subscriptions-thumb-slots@2x

Offer customers a discount on their monthly payments or just the sign-up fee. Subscriptions includes both recurring discount coupons and sign-up fee coupons.

Variable Subscriptions

subscriptions-thumb-slots@2x

Create variable subscription products and allow your customers to choose a subscription that suits their needs. You can even allow customers to choose their own billing schedule.

Subscriber Account Management

subscriptions-thumb-slots@2x

Your customers can also manage their own subscriptions. With the My Account > View Subscription page, subscribers can suspend or cancel a subscription, change the shipping address or payment method for future renewals and upgrade or downgrade their subscription.

Upgrades/Downgrades

subscriptions-thumb-slots@2x

Allow customers to upgrade, downgrade or cross-grade between different subscription products. With flexible proration options for the recurring amount, sign-up fee and length, you can also customize the costs of switching to a new subscription product to suit the needs of your store.

Multiple Subscriptions

subscriptions-thumb-slots@2x

Your customers can also purchase different subscription products in the same transaction and Subscriptions will group the products to reduce the payment gateway fees and logistical overhead for their future renewals.

Customer Emails

subscriptions-thumb-slots@2x

Automatically notify customers when a subscription renewal payment is processed, a subscription is cancelled or when a subscription has expired with the built-in subscription emails.

Capture More Residual Revenue

Whether your goal is to ship a surprise bundle of products to faithful customers every month or bill them for an in-person service provided by your small business, WooCommerce Subscriptions can take the stress out of capturing that all-important residual revenue.

You’ll be able to track just how many subscribers you have, when they’re being billed, and how much revenue you’re generating — meaning you’ll always know how much revenue your store can count on as you continue to grow.

How to Get Started

  1. Buy this extension 🙂
  2. Download, install, and activate the plugin in your WooCommerce store
  3. Set up your first subscription-based product or service and take it live
  4. Check out our detailed documentation to help you customize your subscription products, renewal options and more
  5. Sit back and enjoy earning more revenue!

Need any more reason to buy? Subscriptions is built by Prospress, a leading WooCommerce.com Extension developer, so you can trust you’re getting high quality code backed with first-class support.

Customer reviews

4.1 out of 5 stars - 25 reviews
Log In To Add Your Review
Sort reviews by:


  1. dominicn721545773

    dominicn721545773 rated

    Pro-Rated Payments. If a customer starts on the 15th on the month, they will only pay half the month and money can come out on the 1st of the month. Really good for Gyms who want all their payments on the first of every month. Also gives users control to pause payments.

    Was this review helpful?   (1) (0) Report review

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  2. Ben Jenkins

    Ben Jenkins rated

    5 stars without question. Honestly confused by the two bad reviews here.

    Was this review helpful?   (91) (3) Report review

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  3. jingmingliao

    jingmingliao rated

    I like the subscriptions extension. After initial installation, and set up, we ran into some issues, and contacted support. Sarah, Nick, Zach and Bernat from the support team did a great job investigating, they even took the time logging onto our own site to test, and eventually we realized that the issues were caused by our own plugin, and my lack of understanding of the product. I highly recommend this product, and the team behind it.

    Was this review helpful?   (8) (2) Report review

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  4. Jason Richter

    Jason Richter rated

    Great Customer Service

    Was this review helpful?   (8) (2) Report review

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  5. Joseph Duray

    Joseph Duray rated

    Excellent product and support

    Was this review helpful?   (8) (2) Report review

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  6. jokerx4

    jokerx4 rated

    The product has already saved our business. Allowing our customers to pay monthly instead of buying tickets has been amazing. It was extremely simple to setup and we haven't had any issues. We even migrated our website to a new location.

    Was this review helpful?   (8) (2) Report review

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  7. healywebdesign

    healywebdesign rated

    Excellent product and amazing support - fast response with informative information. Thank you for your help

    Was this review helpful?   (3) (1) Report review

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  8. Joseph Meyer

    Joseph Meyer rated

    Subscriptions is integrated nicely into WooCommerce to be very flexible for any need we have had. Additionally, their support has been priceless; this plug-in is easily worth it's cost!

    Was this review helpful?   (4) (2) Report review

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  9. forerunnertv

    forerunnertv rated

    Great

    Was this review helpful?   (6) (4) Report review

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  10. firebubble

    firebubble rated

    worked well for me

    Was this review helpful?   (7) (5) Report review

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  11. Asim Bawany

    Asim Bawany rated

    I fulfills my requirement and user friendly.

    Was this review helpful?   (0) (0) Report review

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  12. Sue

    Sue rated

    The customer support is great! I had issues setting up and I emailed the customer support which only took 1-2 days for us to correspond and resolve my problem. Really thankful for the prompt reply and willingness to address my issue.

    Was this review helpful?   (0) (0) Report review

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  13. haleycarlyn

    haleycarlyn rated

    We've been using this plugin for two years, and recently had a very strange (hard to track down) issue affecting a handful of subscriptions. After a deep-dive with support, we were able to figure out the root cause (it was due to how we were manually processing some renewals and how our payment provider was treating those) and recover the subscriptions that were affected. When I say deep dive, I mean 18 emails back-and-forth between us and SkyVerge support. They were very knowledgeable throughout the support process and didn't stop until we found and corrected the issue. After it was all said and done, we received a full write-up of how the issue occurred and how it could be remediated in the future. The write-up was certainly above and beyond, but also a life saver. Thank you to Steve and Willington for persevering and getting our subscriptions back on track.

    Was this review helpful?   (0) (0) Report review

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  14. closerfinden

    closerfinden rated

    Good plugin. We use some 3rd party integrations like Stripe and Quaderno. The integration is easy and works well. The support is also fast (live chat) and really tries to help.

    Was this review helpful?   (0) (0) Report review

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

WooCommerce - the most customizable eCommerce platform for building your online business.

  • 30 day money back guarantee
  • Support teams across the world
  • Safe & Secure online payment