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Six MailChimp Tools to Build Your Brand and Sell More Stuff

April 12, 2018 - 8 Comments

At this very moment, your store is loaded with data, and that data is fuel just waiting to grow your business.

It provides invaluable information about your customers: what they enjoy buying from you, how often they make a purchase, and when they last made a purchase. Once you integrate your WooCommerce store with MailChimp, our powerful marketing tools – including automations and reporting – put that data to work to personalize your marketing and sell more stuff.

Here are 6 tools that’ll help you on your quest to build your brand:

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Insights and tips from our email marketing experiments

January 27, 2017 - 16 Comments

Email marketing has long been — and remains — a popular method for acquiring customers and boosting sales. And it’s no small wonder, with 91% of consumers in the United States checking their email every single day.

Finding the right strategies to use in your emails is a tricky thing. You need to think about what messages your customers will respond to, what calls to action they’ll click, and what will even make them open an email in the first place. You also need to review and improve upon your strategies so you keep making money.

Here at WooCommerce, email is a big part of what we do — it’s how we communicate with our customers, not to mention the community. Over the last few years, we’ve spent a lot of time experimenting with and learning from email. Now we’re ready to pass those learnings along to you.

Today we’re going to share some of the best things we’ve learned about email subject lines, graphics, and length so you can use our experiments to grow your own store and improve your customer communication.

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8 email features to add for a great customer experience

December 1, 2016 - 20 Comments

Question: how are your store’s emails improving the experience of your customers?

If it’s difficult for you to answer this question, that’s okay. We tend to think of the emails we send to customers as final steps in a sales process, or necessary interactions that keep new orders coming in. But these messages can — and should be — much more than that.

With the right features, every email you send to your customers can lead to a happier, stress-free experience. Order receipts can increase trust, shipping notifications can solve problems, and even marketing messages can add a sense of delight.

Let’s take a look at some of the features you should have in your store’s emails, and how they can make your customers feel great about buying from you.

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Post-purchase emails to send to holiday customers

November 3, 2016 - 6 Comments

mailer-thin

Today’s guest post comes to us from Danny Wong at Conversio (formerly Receiptful). Conversio is a marketing platform that allows you to supercharge customer interactions and maximize your customer lifetime value — give it a try this holiday season for amazing emails and more. Take it away, Danny!

If there’s any time of the year to pull out all the stops, it’s the always exciting holiday shopping season. Online purchases for holiday gifts are rising exponentially, as more consumers begin to recognize the futility of sitting in traffic, fighting for parking, and waiting in long checkout lines at physical stores.

In 2015, eCommerce holiday spending grew to $70 billion, and it seems a foregone conclusion that online sales will continue to account for an increasing percentage of all holiday consumer transactions.

comScore’s 2015 holiday spending estimates.
comScore’s 2015 holiday spending estimates.

As a store owner, your job is just getting started when the customer completes the checkout process. The post-purchase period is an opportune time to further engage your customers and work on building a strong relationship that will lead to repeat purchases.

Post-purchase email marketing is crucial to accomplishing this, and your strategy for creating these emails should be given as much attention as your pre-sale marketing tactics.

Let’s take a look at some post-purchase emails you should aim to send this holiday season, and why they’re such an important part of your holiday marketing strategy.

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How to make the most of email marketing during the holidays

October 7, 2016 - Leave a comment

mailer-thin

Today’s guest post comes to us from Brandon at MailChimp. With MailChimp’s integration for WooCommerce, you can connect your store and create targeted email campaigns, send follow-up emails, and recommend products that your shoppers will love. Take it away, Brandon!

The holiday season is just around the corner, and if you sell stuff online, you’re probably already thinking about things like product inventory, special promotions, and shipping deadlines. But, no matter what services you offer, email is a valuable — and powerful — tool for promoting your business, communicating with your customers, and driving sales.

Today, we’ll share a few tips that’ll help you make the most of your email marketing this holiday season. Read on to find out what they are!

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How to get started with post-purchase email automation

April 6, 2016 - 8 Comments

Getting started with email marketing can be challenging, but experienced store owners agree: email is one of the best opportunities you have for connecting with your customers long-term.

To avoid spending too much time on email right out of the gate, it’s wise to look into automation. Post-purchase email automation allows you to write, schedule, and automatically send relevant messages to your customers. Write your emails once, and they’ll do the work for you forever.

Let’s explore how you can get started with automated post-purchase emails that will turn your first-time customers into devoted superfans. Ready to learn? Read on for all the details.

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The first 5 email strategies to start with

March 28, 2016 - 6 Comments

Email marketing is a tactic that’s recommended for stores of all ages and sizes. The reason for this is clear: it’s typically rated by businesses themselves as the strategy with the best ROI, and the cost of creating and sending to a list is relatively low.

The advantages of email are clear: it’s inexpensive, it’s effective, and it opens a direct line of communication with your customers. However, what’s not always clear is how to get started with this tactic so you can reap its many benefits.

Instead of diving in and creating dozens of campaigns right away, your first foray into email marketing should consist of a few select strategies that have proven benefits for your store. This approach will keep you focused, lower your costs, and make things easier overall.

Let’s take a look at the first five email strategies you should try for your online store, from basic recurring “what’s new” messages to targeted requests sent to specific customers.

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Marketing tactics for new stores (and the extensions to make them happen)

December 21, 2015 - 3 Comments

When you start an online store, there are hundreds of things that demand your attention. Along with the basics — order fulfillment, customer service, restocking and producing products — there are also tactics designed to grow and improve your business.

Marketing is something that new store owners usually know they need to invest their time and energy in, but struggle to start with. Finding marketing tactics that work is tricky, as is making the time to apply said tactics to your store.

To lend you a helping hand, we’ve collected a few of the most ideal ways that you can spread the word about your new store, along with the WooCommerce extensions that make these methods possible. We’ve also included some info on how to tell if this is a good fit for you, plus additional reading on each tactic.

Keen to kick off your marketing? Have a look at the strategies we’re recommending for you.

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How to Create a High-Converting Email Opt-in Form

December 2, 2014 - 1 Comment

Not everyone who looks at your site will buy something the first time. In fact, 98.5% won’t. However, most people who visit your site without a reason to come back probably won’t do that either.

How do you remind them, then? Well, you could get them to like your Facebook page, but the chances they’ll see any particular status update are negligibly small. You could use an RSS feed, but they’re not that effective, either. Yes, even after twenty years of development in technology, the most effective way is still good old email.

That’s why, in order to retain a significant number of customers, you need to get their email addresses. The form that viewers input their email into is called, straightforwardly enough, the opt-in form.

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Are Your Email Campaigns Click-Worthy? Here’s How to Tell

July 10, 2014 - 1 Comment

Email Click ThroughSo, you probably already know by now that having an email list is an essential part of marketing your business online. And you likely know that what you put in those email blasts matters. People subscribe to your list and trust you’ll deliver to them quality. If you fail to meet this expectation, they’ll hit unsubscribe in a nanosecond.

But there’s a missing component here. Have you guessed? Your subject line!

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Prioritizing Your Email List for E-Commerce Success

June 11, 2014 - 1 Comment

Prioritize Your Email ListIf you already have an e-commerce business or you’re thinking about setting one up, it’s likely that you have at least a cursory familiarity with email lists. A well-built email list gives you access to your most loyal potential and current customers at any time. And so long as you respect that level of access, you’ll be rewarded with increased conversions.

There are several analogies for referring to the sales cycle but I like the “funnel” best. At the top is anyone person that makes it to your site. The middle is reserved for those who’ve interacted with your site or brand in a direct way. They’ve read your blog or input their email address in an opt-in form. At the very bottom of the funnel – the narrowest part – is those who decide to put their money on the line and buy your product or service.

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What Does a Good E-Commerce Drip Campaign Look Like?

April 24, 2014 - 2 Comments

How’s your drip?

I’m not talking about an IV drip or coffee drip here. I’m talking about email marketing campaigns. How’s it doing?

If your face just went pale or your eyebrows are furrowed in confusion, don’t sweat it. There’s never been a time like the present to develop a drip campaign for your online store.

If you’re not sure what a successful campaign looks like, not to worry. We’ve put together a few essentials to get you started, highlighted by a few examples of companies out there doing it right.

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