Product Inquiry & Chat for WooCommerce

Product Inquiry, Chat & WhatsApp Order for WooCommerce

Product Inquiry, Chat & WhatsApp Order for WooCommerce is a powerful, all-in-one communication plugin designed to increase customer engagement, reduce cart abandonment, and boost sales. This extension allows customers to send product inquiries, ask pre-sale questions, start a WhatsApp chat, or instantly place an Order on WhatsApp directly from your WooCommerce product page.

Whether your store sells customizable items, high-value products, or services that require clarification before purchase, this plugin offers the perfect solution. With instant communication tools like WooCommerce inquiry forms, Ask a Question button, and WhatsApp order options, customers can contact you quickly and confidently—greatly improving trust and conversion rates.

If you’re searching for a WooCommerce product inquiry plugin, a WooCommerce WhatsApp order button, a request-a-quote alternative, or a pre-sale chat support solution, this extension gives you everything you need in one simple, easy-to-use plugin.

Key Features

Product Inquiry Features

• Product Inquiry Forms
  Add customizable WooCommerce inquiry forms to product pages or shop archives. Perfect for customers who want to “Ask a Question” before making a purchase.
• Phone Number Validation
  Built-in international phone number validation with country code selector.
• Inquiry Form Popup Modal
  Clean, responsive modal popup inquiry form optimized for conversions and user experience.
• Storewide or Per-Product Inquiry Buttons
  Show inquiry buttons globally or on selected products and categories.

Chat & WhatsApp Order Features

• Floating Chat Button
  Add a modern, mobile-friendly chat icon anywhere on your WooCommerce store.
• WhatsApp Chat Integration
  Allow customers to start WhatsApp chat with pre-filled product details including product title, link, price, and SKU.
• NEW: Order on WhatsApp Button
  Add a “Buy Now on WhatsApp” button that lets customers place direct WhatsApp orders from your product pages. Perfect for stores wanting WhatsApp checkout or one-click WhatsApp ordering.
• WhatsApp Quick Contact
  Customizable message templates for faster WhatsApp communication.

Inquiry Management System

• Admin Inquiry Dashboard
  Manage all product inquiries in one CRM-style admin interface.
• Inquiry Status Tracking
  Track inquiry progress using statuses: Pending, Replied, Resolved.
• Advanced Filters
  Filter inquiries by product, date range, inquiry type, and status.
• Response History Log
  Store and review all WhatsApp and email responses in one place.
• Email Notifications
  Receive instant email alerts whenever a new product inquiry is submitted.

Customization & Display Controls

• Customizable Buttons – Edit button text, colors, shape, and placement.
• Multiple Display Locations – Show inquiry or WhatsApp buttons on product pages, categories, or shop archives.
• Show/Hide Per User Role – Control visibility for guests, logged-in users, or wholesale roles.
• Compatible with All WooCommerce Themes – Works perfectly with classic and Block themes.

Features

• Product Inquiry Forms: Custom inquiry buttons on product and shop pages.
• Phone Number Validation: Country-specific phone formatting.
• Chat Integration: Floating chat and WhatsApp integration.
• Inquiry Management: Manage all product inquiries via simple admin UI.
• Advanced Admin Filters: Filter by status, product, inquiry type, and dates.
• Email Notifications: Immediate notifications for new inquiries.
• Customizable Buttons: Edit style, color, text, and placement.
• Multiple Display Locations: Control visibility of inquiry features.
• Inquiry Status Tracking: Easy Pending → Replied → Resolved workflow.
• Direct Chat Links: Send customers to WhatsApp with pre-filled details.
• Response History: Log of all WhatsApp and email replies.
• Status Management: Dedicated admin tools to manage inquiry state.
• Analytics Support: Track inquiry conversions and engagement rates.

Advantages

• Boost customer engagement and increase conversions.
• Provide instant communication with WhatsApp and chat integration.
• Manage all inquiries from one simplified dashboard.
• Increase trust with fast and effective pre-sale support.
• Fully customizable and compatible with any WooCommerce setup.

Perfect for:

• WooCommerce stores wanting better customer engagement.
• Shops needing instant WhatsApp chat and quick contact options.
• Businesses that require structured product inquiry management.
• Stores aiming to increase conversions using pre-sale support tools.

How It Works

1. Install and Activate: Upload plugin or install via WordPress plugin repository.
2. Configure Settings: Set up WhatsApp, chat, notifications, and analytics.
3. Add Inquiry Buttons: Enable inquiry and WhatsApp buttons on product pages or shop archives.
4. Manage Inquiries: View, reply, filter, and update inquiries from the admin dashboard.
5. Track Engagement: Use built-in analytics to analyze inquiries and conversions.

Screenshots

Product inquiry button on product page

Inquiry form modal

Floating WhatsApp button

Admin – Product Inquiries list

Admin – Inquiry details

Settings – General tab

Settings – Chat tab

Settings – Advanced tab

Why You Should Choose This Extension:

Boost engagement, manage inquiries effortlessly, and convert more visitors into customers with a complete WooCommerce product inquiry, WhatsApp chat, and WhatsApp order button solution.