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Order Protection for WooCommerce

Flexible plugin for handling warranties, claims, order protection fees, and timed refund rules in WooCommerce.
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$49
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$98 $78.40

L’abonnement comprend

  • Mises à jour et améliorations du produit
  • Assistance client
  • Remboursement garanti sous 30 jours

  • Admins can create and assign warranty rules to specific products, allowing users to select options on both product and archive pages.
  • Users can submit warranty claims easily, with admins receiving them directly in the dashboard for quick resolution.
  • Chat feature enables users to discuss warranty claims with admins, linked to their orders for seamless support.
  • Order Protection: Admins can set rules for order protection fees. Users can opt for this coverage at checkout for added security.
  • Unified Dashboard: Admins can manage warranty claims, order protection claims, and refund requests from a single dashboard, streamlining workflow.
  • Refund Periods: Admins can define specific refund windows. Users can request refunds directly from their dashboard within this timeframe.
  • Extended Support: Admins can offer various support packages for virtual and downloadable products, tailored to user needs.

Feature Details:

Warranty Management

Rule Settings:

  • Create rules for specific products, categories, tags, or the entire store.
  • Support for different user roles including guests.
  • Set multiple warranty periods with different pricing.
  • Activate or deactivate rules as needed.

User End:

  • Users can select warranty options as per their needs.
  • Selected warranties are added to the cart and follow through checkout.

My Account Area:

  • Users can view remaining warranty periods per order.
  • Warranty claims can be submitted directly from the orders table.

Warranty Claims:

  • Users click “Claim Warranty” to initiate the claim process.

Admin Warranty Management:

  • Admins receive email notifications for new claims.
  • Claims appear on the order edit page and in the dashboard.

General Settings:

  • Customize dropdown layout, email notifications, and terms & conditions.

Order Protection

Rule Settings:

  • Apply fees based on:
    • Number of items in the cart
    • Subtotal value
    • Specific products or categories
    • Total weight, width, or length
    • User roles
  • Rules can be enabled or disabled with multiple conditions.

Cart Page Behavior:

  • Protection checkbox appears if conditions are met.
  • Users can toggle it as needed.

User Claim Feature:

  • Users submit claims via “My Account” with a form and file upload.

Admin Claim Management:

  • Claims notify admins via email.
  • Visible on order edit page and dashboard.

Refund Requests

Refund Periods:

  • Admins can assign refund periods to specific products.
  • Refund period badges are shown on product pages.
  • Users can request refunds during the eligible timeframe.

Admin Management:

  • Refund requests are emailed to admins.
  • They appear on the order edit page and dashboard.

Extended Support Feature

  • Admins can define and price support plans for virtual/downloadable products.
  • These options appear at checkout for user selection.

Avis Clients

Extension information

  • PHP version required: 7.4
  • Tested with WordPress: 6.*.*
  • Tested with WooCommerce: 10.*.*
  • Requires at least WordPress: 4.4
  • Requires at least WooCommerce: 3.0

Pays

  • Mondial

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