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Loyal customers come back because coming back is easy. Store Credit for WooCommerce gives each customer a balance to spend in your shop: a gift card they bought for a friend, credit you sent to say sorry for a late parcel, or a refund kept in store instead of returned to their card. They spend it across as many orders as it lasts, and you decide where it applies.

Turn a refund, a complaint or a thank-you into a reason to shop again. Send credit from your store admin, and each customer receives a unique code by email with any restrictions spelled out, ready to use at checkout.

Customers redeem their credit at checkout, and the discount comes off the order straight away.

A customer has a $50 store credit coupon and places a $30 order. The coupon covers it, and $20 stays on the coupon for their next order, until it is spent or expires.
If an order costs more than the remaining credit, the customer pays the difference with any payment method at checkout.
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Yes. Store credit works like money in your shop: customers spend it across as many orders as they like until the balance runs out or the coupon expires.
Yes. Send store credit to the customer from your store admin and they can spend it on their next order. WooCommerce refunds themselves are not converted automatically.
Yes. Customers buy store credit for themselves or as a gift, with a fixed or custom amount, and can send it straight to the recipient.
In the cart, at checkout and on the Store credit page in My Account.
Yes, if you allow it. You choose whether credit can be applied to shipping costs.
Yes. You decide whether it can be used alongside other coupons or only on its own.
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