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Better instructions for ‘create an account’ on the block based checkout page – or add a password field

currently, the new block based checkout does not show a password field when the shopper selects ‘Create an Account’. As no instructions are given to the shopper that a password can be sent by email, better instructions could be visible on this part of the checkout experience.

It can be overcome manually, with adding a Paragraph block, as shown – https://ibb.co/Sc2jGn2

In my experience however, customers don’t read emails. SO this has added confusion for the customer.. causing friction in the experience.

Another possible solution is to simple re add the password field to this part of the checkout, or give the store owner the choice to have this password field back on the checkout, or via email

Author

mcshane78

Current Status

Open

Last updated: March 4, 2024

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