When more pre-orders are received than the available quantity the earliest orders (up to the number of the quantity) are selected for processing and later ones receive a customisable sorry email (maybe they will be first in line for the next batch.
Open
Last updated: June 6, 2018
Log in to comment on this feature request.
Hi,
That’s a thoughtful way to handle overselling — instead of just capping quantity and hoping customers don’t try to order past it, first-come allocation plus a clear, honest email for the rest keeps the experience fair and manages expectations without manual triage.
Smart Pre-Order Manager for WooCommerce lets you set a maximum pre-order quantity per product, so once the limit is reached additional orders can be handled separately rather than overselling stock.
Happy to help if you have questions about setting it up.