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WooCommerce Subscriptions

Let customers subscribe to your products or services and pay on a weekly, monthly or annual basis.

Custom e-mail for new subscribers

If find it weird that the default WooCommerce emails are also used for Subscriptions but there isn’t a Welcome new subscribers option build in. You have options for renwal. I like WooCommerce Subscriptions to send out a separate email explaining subscription rules once someone buys a supscription. And Yes I know there are extra plug-ins for that. But it should be standard in WooCommerce Subscriptions

Author

Current Status

Completed

Last updated: May 13, 2026

1 comment

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  1. iliadiol says:

    Hi there,

    Thank you for your suggestion!

    Great news! This feature is already supported by WooCommerce Subscriptions (as of version 8.7.1). WooCommerce Subscriptions includes a dedicated “New Subscription” email template which fires when a customer creates a new subscription — you can customise it as a welcome email for new subscribers under WooCommerce > Settings > Emails. You can find more details about the available subscription email templates in our documentation: https://woocommerce.com/document/subscriptions/subscription-emails/

    Therefore, I am marking this request as completed.

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