Afterpay | Site Banner Q3 2026 (US version)
Added by Colleen Harrison on August 11, 2026 Contractual placement to promote Afterpay in supported geos. Creative: use Cash App Afterpay logo (not original mint version) in the US
I needed to remove active pre-order cancel button because customer was still able to cancel a pre-order. Which I not prefer. I checked the settings and cannot find a way to disable customers from canceling their preorders.
Please add a setting to disable the cancel pre-order button.
Open
Last updated: February 17, 2023
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Hi polishyourimage,
That’s a real gap — once a pre-order is confirmed, some stores need to lock it in (e.g. supplier commitments already made), and not having a way to disable customer-side cancellation puts that at risk.
Smart Pre-Order Manager for WooCommerce includes a setting to disable the pre-order cancellation button, so customers can’t cancel an active pre-order once it’s placed.
Happy to help if you have questions about setting it up