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by  Woo
Save time with automated sync between WooCommerce and your Xero account.

New fix to plugin causes other issues

I see that your latest version 1.7.43 has a change: ‘Contact information is overwritten issue by adding an email address in the contact name’

However, we now have contacts that have email as part of their name field and as a separate email field. These could get out of sync.
Also the name of the contact is printed at the top of our invoices, and having the email address show in there doesn’t look very professional.

Up to now, we have multiple contacts created when different people at the same company place orders. Therefore we’ve been manually changing the name of a contact so that Woo orders don’t overwrite them. So I see what you’re trying to do with this change, however I think it is best to have it as a setting that admins are able to choose. ie have a field where we define the contact name as “{contact_name} – {userid} ” if that leaves it open to too many issues, then maybe a predefined list.


Ian Edwards

Current Status


Last updated: February 13, 2023


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