xin chào,
khách hàng của tôi đã mua plugin Product Video for WooCommerce
– hiện tai tôi đã cài vào và nó không hoạt động với Self Hosted
– woo & plugin đều là bản mới nhất
– tôi cũng đã cài lên 1 demo chỉ cơ woo và plugin đó (để kiểm tra xem liệu có ảnh hưởng từ theme hay plugin khác ko)=> những cũng ko hoạt động, thậm chí còn lỗi vỡ giao diện
– tôi sẽ gủi 2 link 1 của site khách hàng, 1 của site demo để bạn tham khảo
– tôi cũng sẽ gủi kèm thông tin admin đăng nhập của site demo để bạn kiểm tra
https://r.design/ja/product/test
acc admin: admin/admin123~!@
My client has purchased the Product Video for WooCommerce plugin, but I’ve encountered some issues:
– The plugin does not work with self-hosted videos.
– Both WooCommerce and the plugin are updated to their latest versions.
– I also tested it on a demo site with only WooCommerce and the plugin installed (to ensure the issue isn’t caused by the theme or other plugins), but it still doesn’t work. Additionally, the layout breaks on the demo site.
– I will provide two links: one from the client’s site and one from the demo site for your reference.
– I’ll also include admin login credentials for the demo site so you can investigate.
Client’s site:
https://r.design/ja/product/test
Demo site:
Admin login credentials for the demo site:
Username: admin
Password: admin123~!@
Please respond as soon as possible, as this is urgently needed.
Open
Last updated: November 23, 2024
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Hi Addify,
This is the question I intended to ask support, but due to an error, I accidentally posted it. Please delete it.
Thanks
Hi,
Thank you for reaching out.
Please do not share the sensitive admin information here as its is public post. Please reach out to our support team using the following link to get your issues resolved.
https://woocommerce.com/my-account/create-a-ticket/
Thank you,