Follow-Ups for WooCommerce
Automatically contact customers after purchase - be it everyone, your most loyal or your biggest spenders - and keep your store top-of-mind.
WooCommerce Follow-up Emails – Send Emails to Bookings via Resources or Persons
It would be awesome to create follow-up emails that can be sent to specific resources/persons under a bookable product.
Right now I can only send follow-up emails to the bookable procuct.
I really need to be able to create follow-up emails for clients buy a bookable procude and who are assigned/picked a resource/person.
Right now I have a bookable product that has two resources. Resource 1 requires clients to have a specific telephone number and access code. Resource 2 requires clients to have a totally different telephone number and access code.
I have another bookable product that allows clients to buy one hour consultations with six different people. Each person has their own telephone number and access code, all different. I need to be able to setup a follow-up email for each person that will send the correct telephone and access code to the clients who was assigned to or picked them.
I am kinda suprised this is not already in the plugin.
It would be super easy to add this to the follow-up email creating page.
First select “Follow-up Type”, “WooCommerce Booking”
In the triggers area, one would then select “Enable for”, “A specific product”, and pick the bookable product.
If another option could then appear that let’s us select the resource/person… Follow-ups would be perfect for many many users of WooCommerce Bookings
I’m crossing my fingers.
Author
Current Status
Open
Last updated: April 1, 2019
3 comments
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Thank So much For this Great information.Keep posting like this.
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I have exactly the same issue and request to the extraordinary people working at WooCommerce!
I am setting up a Bookable Product using WooCommerce Bookings.
I want students of my Institute to book an appointment for an online video call.
I want to give them 3 choices of available video platform for any bookable time-slot (I can make those choices either Resources or Add-On products).
After they have completed the booking process, I would like to send them specific instructions on how to connect with our Institute through a notification or Follow-Up email.
I want the email to be specific to the platform they have selected (ie: if a student selected Facebook Messenger, they will receive a specific message with instructions on how to join us on Messenger; if a student selected Google Hangouts, they get a specific message related to their choice, etc.).
It would be rather easy to add this to the follow-up email creating page.
First select “Follow-up Type”: “WooCommerce Booking”
In the triggers area, one would then select “Enable for”, “A specific product”, and pick the bookable product.
If another option could then appear that let’s us select the resource/person/add-on product… Follow-ups would be perfect for many many users of WooCommerce Bookings and would greatly add to the marketing aspect of WooCommerce, developing what would start to look like a professional built-in auto-responder, simplifying the customer experience as one would not have to resort to third-party plugins to manage their marketing strategies.
The more functionalities you add, the more we love your products!
Hoping you will investigate that idea 🙂
Does anyone know if there are updates on this?
We are a services business and our resources are in multiple cities and out in the field. It would be GREAT if an email invite would also go to the resource chosen along with the client who picked the resource.