WhatsApp Cloud Messaging for WooCommerce

WC Messaging Pro – WhatsApp Cloud Messaging API WooCommerce

The WC Messaging Pro integrates WhatsApp Business Cloud API into the WooCommerce store that will help to custom WhatsApp chat between the WooCommerce store owner and customer. This WooCommerce WhatsApp Cloud Messaging API  provides better customer communication. WC Messaging Pro takes communication to the next level by supporting webhooks that are used to admin receive messages from customers sent through WhatsApp.

To use the WC Messaging plugin, you need a mobile number that is not associated with WhatsApp or WhatsApp Business on your mobile device. This number will be used exclusively for the WhatsApp Cloud API. You will still receive calls and SMS on this number, but it cannot be used with the WhatsApp mobile app. Facebook’s WhatsApp Cloud API restricts a mobile number to be used either with the mobile app or the cloud API, but not both. read more about phone number requirement in WhatsApp cloud api.

With both free and premium versions of WC Messaging –WhatsApp for WooCommerce available, this WooCommerce WhatsApp API plugin provides a range of features to suit your specific needs.

Free Version Features:

• Send WooCommerce WhatsApp order notification: Automatically send WhatsApp notifications for WooCommerce orders using the official WhatsApp Cloud APIs using the official WhatsApp Cloud APIs. You can automate WooCommerce WhatsApp order notifications for various statuses, including pending payment, processing, on hold, completed, cancelled, refunded, failed, and draft.
• Custom trigger buttons  –  custom trigger buttons on the WooCommerce order details page, enabling admins to send custom pre-defined message templates to customers with just a click.

WC Messaging Pro Version Features:

• All Features of the free version – WhatsApp WooCommerce integration premium version contains all features of  WC Messaging free version
• Enable two-way messaging with customers- You can send and receive messages via WhatsApp, allowing for interactive conversations between businesses and customers. Using webhook admin receives messages from customers sent through WhatsApp.
• Customized Widget  :                                                                                                                           WC Messaging Pro provides multiple widgets for starting chats from users.
  • Click to Chat: Simply put, we provide you with a link. You can place this link anywhere you like, and customers can click on it to start chatting with your business directly.
  •  WhatsApp QR Code: We offer a QR code that, when scanned, connects customers directly to your business chat on WhatsApp. It’s as easy as scanning and chatting!
  • WhatsApp Chat Icon: Simply enable it, and an icon will appear on your site. When clicked, customers can chat directly with your admin. Customize the label, message, and position to your liking.
  • Short code : Use the short code [woom-chat-widget] to show the WhatsApp chat icon wherever you want on your site.

NOTE: To use any chat widget options make sure to provide your WhatsApp number on WC Messaging settings page

• Compatibility with WooCommerce Booking Plugins: Seamlessly integrate with WooCommerce booking plugins for a comprehensive booking solution
• Quick Reply: WC Messaging Pro introduces a quick reply feature, enabling administrators to promptly respond to customer inquiries.
• Mark as Read: This WhatsApp WooCommerce plugin provides administrators with the capability to mark all messages as read, streamlining message management for enhanced efficiency.
• New Contact Addition from Chat Screen:  You can now add new WhatsApp contacts directly from the chat screen and start conversations seamlessly.
• 24-Hour Messaging Window Timer: Implemented a timer feature to efficiently track the 24-hour window for customer interactions, ensuring timely management of message limits.
• Quick Note Feature: Added a quick note functionality, enabling you to create and manage notes during conversations for enhanced context and smoother follow-up.
• Message Templates: Implemented customizable message templates, helping to streamline responses and ensure consistent communication while saving time.
• Dedicated Chat Menu:  Launched a standalone chat menu, giving you direct access to chat features and settings through a separate navigation section.

WC Messaging Pro – WhatsApp for WooCommerce Benefits:

• WhatsApp Cloud API Integration: Utilizes WhatsApp Cloud API for efficient and reliable communication.
• Improved Customer Communication: By integrating WooCommerce WhatsApp API with your WooCommerce store, you can enhance your customer communication. WhatsApp is a popular messaging platform, and many customers prefer using it for inquiries and support. The WhatsApp WooCommerce integration plugin allows you to send order notifications and engage in two-way conversations, making it easier for customers to reach out and receive real-time updates on their orders.
• Real-Time WooCommerce WhatsApp order notification  Updates: The WC Messaging – WhatsApp for WooCommerce plugin enables you to send real-time WooCommerce order notifications to customers through WhatsApp. This can include notifications for new orders, order processing, payment completion, and order status updates. Providing timely updates can improve the overall customer experience and reduce uncertainty about order status.
• Personalized Messaging: The premium version of the WooCommerce WhatsApp plugin allows businesses to send personalized template messages while adhering to WhatsApp’s business messaging rules. This enables businesses to create a more tailored and engaging customer experience.
• Two-Way Messaging: With the premium version of the WooCommerce WhatsApp plugin, you can engage in two-way messaging with customers. This interactive communication channel allows customers to ask questions, seek support, and provide feedback. It fosters better engagement and can lead to increased customer satisfaction. Webhook can be used to admin can receive messages from customers sent through WhatsApp
• Efficient Customer Support: In two ways of communication customers get support in their needs.
• Cost-Efficient Communication: WhatsApp messages can be more cost-effective than traditional SMS or phone calls, making it an efficient way to communicate with customers, especially if you have an international customer base.
• Enable direct communication through WhatsApp- Engage customers with their preferred messaging platform, addressing their queries, offering support, and building stronger customer relationships. This WooCommerce WhatsApp plugin enhances overall customer communication for a more connected and responsive interaction.
• Ease of use: The WC Messaging plugin is user-friendly, offering an intuitive and easy-to-use interface.
• Flexibility and Scalability: The WC Messaging plugin boasts both scalability and flexibility, allowing businesses to adapt and grow effectively.
• WhatsApp Integration with WooCommerce: The WC Messaging plugin seamlessly integrates with your WooCommerce store, so you don’t have to switch between different systems to manage customer communication and order notifications.
• High-level security – this WooCommerce WhatsApp plugin allows high-level security.

Disclaimer: All trademarks, logos, and brand names mentioned in this plugin are the property of their respective owners. This plugin is not affiliated with or endorsed by WhatsApp or any of its affiliates.