Contact JivoChat for JivoChat for WooCommerce support

JivoChat is ready to help you get the answers you need.

Be as specific as possible - let us know what you expected, what's happening instead, and when you noticed this. The more detail you, provide the faster we can help.

Replies will be sent to you at

Thanks for contacting JivoChat

JivoChat will reply to your questions about Get extension name shortly.

While you wait, check out these handy resources:

  • Single site
    Free

JivoChat for WooCommerce

Developed by JivoChat
see subscription options
A subscription enables access to the product, updates and support for one year from the date of purchase. Every site installation requires a subscription key.

JivoChat for WooCommerce

Developed by JivoChat

JivoChat is much more than just a regular live chat! It offers you a 360° business communication system. JivoChat connects message funnels, offers calls, and is freely configurable and customizable! With its charming, user-friendly and responsive design, it is easy to use and works perfectly on any device.

  • Download of the extension is free.

  • Only for WooCommerce users: 30-days free trial and $10 free phone balance.

  • For more details on pricing after the trial period, please click here.

Ultimate Business Communicator for your E-commerce

Jivo is omnichannel! Live chats on your website, messages to your Facebook page, messages to your company’s email address, and calls to a phone number in any country – all go to one convenient JivoChat app.

  • Everything is in one place: your messages and chat history can be found in one inbox, so there is no need to sign up for multiple communication tools.
  • Super easy: your team can react quickly to all inquiries — you don’t have to switch between apps to reply on different channels.
  • Sales booster: you can double your sales by increasing website conversion rates and building better customer service experiences.

How does it work? One tool to rule them all

  • Live Chat: Talk with new and current visitors to your site with a proactive in-app chat.
  • Facebook: Continue your conversation on your customers’ favorite social media outlet: Facebook.
  • Business Phone: Get a phone number in 50+ countries or activate any existing number to make outgoing calls with Jivo Business Phone. Use professional features such as call recordings, transfers, routing and more. A unique Instant Callbacks feature encourages your potential customers to call you so that you can close more deals.
  • Email: Redirect emails from your company’s address (like info@yourcompany.com) to the JivoChat Inbox – your team will reply faster, and no emails will ever be missed.
  • Social Proof: JivoChat empowers every month 250k websites and 40k Facebook Pages around the world to engage in over 12 million live chats.

What makes JivoChat different?

  • Omnichannel: Send and receive client communications through live website chat, phone, email, and Facebook.
  • Instant callbacks for visitors: Blow your customer’s minds by calling them back in less than 27 seconds.
  • Folks really love our mobile app: JivoChat mobile is rated 4.6 on the Apple AppStore, higher than most other live chat apps!
  • Multi-agent chats: Transfer and invite colleagues to participate in open support chats with customers.

What we do better?

  • Access Facebook: Have live chat on Facebook easily without needing to log in or open a new tab.
  • Visitor Monitoring & Smart Triggers: Track your visitors in real time and proactively initiate live chats with them upon conditions you’ve set.
  • Automatic Translator: Forget the language barriers: JivoChat will translate your live chat in both directions instantly and fluently.
  • Quick Phrases & Canned Responses: Create pre-written messages and send them by using hotkeys, get suggestions from messages you’ve sent before.
  • Pointer: Highlight specific items on your website for your visitors.
  • Typing Insight: See the messages that visitors live typing before they hit “send.”
  • CRM Integrations, API, Webhooks and Mobile SDK: Connect each tool to our platform and build an amazing support system.
  • Quick Site Load Time: Don’t worry about your loading time: JivoChat scripts are loaded asynchronously.
  • 24/7 Support: We promise that we will never let you down.

Pricing

  • Only for WooCommerce users: 30-days free trial. We are sure about our quality and we will make sure that you will love us!
  • Only for WooCommerce users: You will have $10 credits to try out our telephony.
  • Pay-per-seat: You will pay for the maximum amount of agents who will be online at the same time.
  • Pricing plans: Monthly: $15 per seat, 6-months: $72 per seat, 1-year: $120 per seat.
  • Free vs PRO: For a detailed comparison please visit our website and do not hesitate to ask your questions to our agents.

 

Customer reviews

Log In To Add Your Review
Sort reviews by:


There are no contributions yet.

WooCommerce - the most customizable eCommerce platform for building your online business.

  • 30 day money back guarantee
  • Support teams across the world
  • Safe & Secure online payment