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In some cases, you have to place orders on behalf of your customers. These scenarios include recording orders from email or phone, troubleshooting issues in payment & checkout, or auditing the user experience on your store. To make it easy to switch from admin to customer, you should consider the Login & Shop as Customer extension.
The tool allows you to log in as a customer, view order and account details from the My Account page, and quickly place orders. With one click, you can switch from an admin to a customer and shop just like your customers would.
Another benefit of logging in as a customer is that you can go through the complete customer journey and identify issues that your customers might be facing.
When you log in as a customer, you can view the My Account page and explore the account and order information of a customer. Additionally, you can see the complete order history, make quick edits, and place orders using the shop as client for WooCommerce extension.
When you are placing orders as a customer, you dont need to add the billing and shipping information manually. The extension automatically retrieves the billing & shipping details for every customer at checkout, saving time and allowing you to place quick orders.
With the shop as a customer for WooCommerce extension, your login history is preserved on a separate grid, allowing you to easily identify which admin used the particular login as a customer feature. A timestamp is designed in the grid to record the actions of each admin.
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