Recover Abandoned Carts Suite for WooCommerce

• Recover sales opportunities lost or delayed when customers abandon their carts 
• Increase brand awareness and customer retention when you communicate via email or text (SMS)
• Entice and reward customers with coupons and promotions
• Create an unlimited number of notification templates
• Use A/B testing to determine which templates are most effective
• Create pop-ups to capture shopper emails when they visit your Woo store

Features

Notifications

Select which customers to contact regarding their abandoned carts based on criteria including:

• Specific users
• User roles
• Email providers
• IP addresses
• Country

Send abandoned cart notifications based on:

• Users
• Cart totals
• Number of cart items
• Country
• Date of most recent purchase
• Date

Text notifications are sent via Vonage APIs or Twilio.

Reusable notification templates

Create an unlimited number of custom reusable templates. You can use the same templates for emails and texts.

Capture emails with pop-ups

Recover Abandoned Carts Suite allows you to create automatic pop-ups to capture shopper’s email addresses. You can create pop-ups, which display when customers visit your store before they can add items to their carts, or if they try to exit before purchasing.

Reports

Admins can review reports on the performance of notifications per user (User Report) or for their whole site (Platform Report).

Extensive Features List

Revenue Recovery & Conversion

• Automatic coupon generation inside recovery workflows
• Restrict coupon discounts to only abandoned cart items
• Exit-intent coupon notification automation
• Automated abandoned-cart recovery status tracking
• Capture unsuccessful order attempts as abandoned carts
• Recover-cart processing based on configurable WooCommerce order statuses
• Configurable unsuccessful order status mapping

Recovery Campaign Automation

• Campaign-based abandoned-cart automation system
• Unlimited reusable recovery workflow templates
• Sequential follow-up notification scheduling logic
• Relative notification timing based on previous template schedule
• Campaign scheduling with start and end periods
• Single-campaign assignment per abandoned cart
• Round-robin campaign distribution algorithm
• Randomized campaign allocation algorithm
• Separate email notification enable and disable controls
• Separate SMS notification enable and disable controls

Advanced Cart Capture

• Automated guest cart capture using checkout field monitoring
• Automatic popup-trigger-based guest capture workflows
• Separate abandonment timers for members and guests
• Phone-number capture support in popup forms
• Mandatory phone-number validation option in popups

Smart Targeting & Restriction Engine

• Advanced cart capture restriction rule engine
• Multi-condition cart capture criteria combinations
• User-based abandoned cart notification restrictions
• Cart-total-based notification eligibility rules
• Cart-item-count notification restriction conditions
• Date-based notification scheduling conditions
• Country-specific notification restrictions
• Email-provider-based targeting restrictions
• IP-address-based targeting and exclusion rules
• User-role-based abandoned cart targeting
• Restrict notifications for customers who recently placed orders
• Restrict coupon generation for users who previously received abandoned-cart coupons

Notification & Messaging Features

• WooCommerce email-template integration support
• HTML email mode support
• Shared reusable templates for both email and SMS notifications
• Template preview functionality for emails
• Unsubscribe-link management system
• Admin notification emails for recovered carts
• Multi-recipient admin recovery notifications

Cleanup & Automation

• Automatic expired coupon cleanup system
• Automatic used-coupon deletion workflows
• Automatic abandoned-cart entry cleanup system
• Automatic log cleanup scheduling
• Automatic removal of older cart entries from the same customer
• Automatic abandoned-cart removal after completed purchase