SunAnt Interactive
People hire experts because experts know better. But many experts forget that part of being an expert is having an opinion. Even when a Client doesn’t want to hear the truth.
At SunAnt, we make a point to treat every Client’s business as our own. That is, we never recommend anything we wouldn’t do ourselves given the same challenges. Likewise, we do our very best to waive our Clients off of doing things they want to do but shouldn’t. Or, at the very least, when we feel strongly a Client is headed in the wrong direction as it relates to a discipline within our wheelhouse we always speak up.
If silence is consent – and we believe it is – a vendor not only has an obligation to alert a Client of opportunity but to warn them when they are about to make a misstep that could hurt their business.
There are plenty of web shops that have no problem watching a Client spend themselves into oblivion… even when the vendor knows well the unintended consequences and likely outcome. We are not that shop.
At SunAnt, we make a point to treat every Client’s business as our own. That is, we never recommend anything we wouldn’t do ourselves given the same challenges. Likewise, we do our very best to waive our Clients off of doing things they want to do but shouldn’t. Or, at the very least, when we feel strongly a Client is headed in the wrong direction as it relates to a discipline within our wheelhouse we always speak up.
If silence is consent – and we believe it is – a vendor not only has an obligation to alert a Client of opportunity but to warn them when they are about to make a misstep that could hurt their business.
There are plenty of web shops that have no problem watching a Client spend themselves into oblivion… even when the vendor knows well the unintended consequences and likely outcome. We are not that shop.