It would be nice to have the option to deactivate the tracking code being added to customer emails. This request comes from an experience with an integration issue where tracking numbers were being added via an integration with NetSuite. Something in the setup process caused the wrong provider to be added, so when the email was sent and the user clicked on the tracking link, they got a message that no item was found with that tracking number. We had no way to deactivate/remove the tracking links from the emails while attempting to fix the integration issue. Our only option was to deactivate the plugin altogether.
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Last updated: June 28, 2024
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