UPS shipping recently changed from DDU to DDP shipping method, resulting in invoices being created and sent from UPS to us, the shipper, instead of to the package recipient.
This makes shipping internationally almost unusable. Please add the ability to change between DDP and DDU on shipping labels.
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Last updated: October 15, 2025
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+1 from me too! I’ve stopped using the shipping module entirely for international shipping until this gets resolved.
Yes please! Many customers don’t understand international shipping, customs regulations and tariffs/duty. Please can we make it simple for them? I’d ask UPS to update the module, but they’ve got their hands full (of parcels).