Square uses two types of category on each product. “Reporting Category” allows only one category, but the more general “Categories” allows multiple categories.
Currently, when Square is the SOR and products are imported or updated, only the “Reporting Category” is brought across, meaning only one category is assigned to each product. This also means that if I have given a product in Woocommerce multiple categories (eg, brand, product type, etc), these are over-written by the single Square “Reporting Category” during the update.
Either use the multiple categories when syncing, allow the user to select which categories to sync across, or allow the user to turn on/off the overwriting of categories during the Square sync (either all products or single products).
Open
Last updated: December 26, 2023
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This would help my business a lot. Some of my items have many different subcategories. It makes it very difficult to have a new or temporary staff work the till to find the correct item. I also have a square scanner GTIN numbers would be very beneficial because then the scanner would work on all items.
This is ridiculous that you can’t have two categories and if you add a category in WooCommerce, the sync removes it.