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Ability to resend a unique coupon to a customer

Possibly solutions could be a ‘Coupon Before Expires’ trigger or a ‘Coupon Generated’ trigger.

Another solution would be to create a ‘Generate Coupon’ action that runs before an email is sent and stores the coupon for future use.

## Use cases:
3 step abandoned cart sequence

  • 1st email is a reminder
  • 2nd email contains coupon
  • 3rd email contains a reminder of the same coupon

In this example, the 3rd email should not send if the cart is purchased which means a ‘Coupon Before Expires’ trigger may not be suitable.

Author

tomalec

Current Status

Planned

Last updated: November 9, 2023

4 comments

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  1. Lital Rogowski says:

    Dan Bitzer: Hi, Thanks. Hope it’s going to work 🙂

  2. Dan Bitzer says:

    Lital Rogowski: Hi, currently this isn’t being developed but there is a work around that might work for you.
    You can store the coupon as a customer custom field using the "Customer – Update Custom Field" action before you send the email.
    Here’s an example: https://d.pr/i/f14qyT
    Then in the second workflow you can use the rule: "Customer – Custom Field" to ensure that the coupon has been specified. E.g: https://d.pr/i/VyfKRA

  3. Lital Rogowski says:

    Hi there, are there any news about this functionality? ’cause we want to create it in our abandoned cart series.

  4. Dan Bitzer says:

    Marked this feature request as Planned

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