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Booking reminders
It would be great to have an option to send Booking reminders out at a defined time before a particular course date.
Author
eyetoothart
Current Status
Open
Last updated: January 19, 2023
3 comments
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Matthew Harris: So if I wanted to send an email out on the last day of the booking, and I used the trigger as "booking status changed" from processing to completed (this is when an order is shipped out) what would my trigger be?
Matthew Harris: Nice!
This is already possible. You set the trigger as "booking status changed" from any to "paid".
Then for timing its ‘schedule with a variable’ and use this to trigger it:
{{ booking.start_date | format: ‘custom’, custom-format: ‘YmdHis’, modify: ‘-7 days’ }}
and then the only issue is that this will trigger even if the order is later cancelled.
You can use this plugin I wrote to solve this https://bitbucket.org/rtpdesign/runthings-aw-rule-wc-booking-status/
Once installed it will add a booking status option into the rules section, so you can say booking status "is not" cancelled. The rule is evaluated at creation and at trigger, so it will pass at the start, and then fail if the booking is cancelled in the interim.