April: Thanks for taking the time to vote and comment and for expressing your concern. I appreciate how frustrating it can be when products we use don’t work exactly how we expect or need them to.
> I can only assume that AutomateWoo purchased and re-branded this plugin and doesn’t actually have developers on staff to make necessary enhancements.
AutomateWoo hasn’t gone through any rebranding and we have a dedicated team for the product (including the original developer/founder). I can recommend checking out our blog for more on the history of AutomateWoo. I’m happy to chat with you more on this via skype/zoom/chat – we’d prefer to keep the ideas board as place for talking specifically about product ideas.
Thanks again for posting we very much appreciate customers telling us what features they want.
I am quite surprised that this simple, and necessary function is not already available. The ability to target customers who have not opened an email triggered by a win-back or cart abandonment workflow, because the emails have landed in their spam folder, should be a basic function of the plugin.
This would be a great feature as it would allow us to export the users who haven’t opened an email related to their subscription and target them offline.
April: Thanks for taking the time to vote and comment and for expressing your concern. I appreciate how frustrating it can be when products we use don’t work exactly how we expect or need them to.
> I can only assume that AutomateWoo purchased and re-branded this plugin and doesn’t actually have developers on staff to make necessary enhancements.
AutomateWoo hasn’t gone through any rebranding and we have a dedicated team for the product (including the original developer/founder). I can recommend checking out our blog for more on the history of AutomateWoo. I’m happy to chat with you more on this via skype/zoom/chat – we’d prefer to keep the ideas board as place for talking specifically about product ideas.
Thanks again for posting we very much appreciate customers telling us what features they want.
I am quite surprised that this simple, and necessary function is not already available. The ability to target customers who have not opened an email triggered by a win-back or cart abandonment workflow, because the emails have landed in their spam folder, should be a basic function of the plugin.
This would be a great feature as it would allow us to export the users who haven’t opened an email related to their subscription and target them offline.