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Messagebird has entire backend management solution for SMS inbox replies, calling back customers, managing FB chat, and Instagram Chat. And Messagebird’s management backend is 100% FREE, compared to Twilio’s $150 monthly, PER USER, option to respond with the same features.
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Last updated: March 6, 2020
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I think having another option would be great, I do find Twillo a bit hard to use for the management of responses and the cost is a fair bit higher than messagebird. Could we look at this as a second option? Dan Bitzer