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WooCommerce Help Scout

by  OPMC
Start relevant conversations with your customers, using WooCommerce and Help Scout.

BUG: Fatal error when class ‘AutomatticWooCommerceUtilitiesOrderUtil’ exists

This file seems to attempt to use Woocommerce classes without correct namespacing.

[09-Jan-2024 14:30:49 UTC] PHP Fatal error: Uncaught Error: Class ‘OrderUtil’ not found in …/wp-content/plugins/woocommerce-help-scout/includes/class-wc-help-scout-shortcodes.php:43
Stack trace:
#0 …/wp-includes/shortcodes.php(355): WC_Help_Scout_Shortcodes->form(”, ”, ‘wc_help_scout_f…’)
#1 [internal function]: do_shortcode_tag(Array)
#2 …/wp-includes/shortcodes.php(227): preg_replace_callback(‘/\[(\[?)(wc_hel…’, ‘do_shortcode_ta…’, ‘[wc_help_scout_…’)
#3 …/wp-includes/class-wp-hook.php(308): do_shortcode(‘[wc_help_scout_…’)
#4 …/wp-includes/plugin.php(205): WP_Hook->apply_filters(‘[wc_help_scout_…’, Array)
#5 …/wp-includes/post-template.php(255): apply_filters(‘the_content’, ‘[wc_help_scout_…’)
#6 …/wp-content/theme in …/wp-content/plugins/woocommerce-help-scout/includes/class-wc-help-scout-shortcodes.php on line 43

WooCommerce Help Scout: v3.9.2
WooCommerce: v7.2.3
WordPress: 6.2.2

Author

accounts17d5750d1e

Current Status

Open

Last updated: January 10, 2024

1 comment

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  1. accounts17d5750d1e says:

    We have a client that needs the latest version of your plugin, which is currently not possible, can you let me know how you plan to proceed with this? Thanks!