Mobile App Refresh Campaign [Banner] 2024

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WooCommerce Pre-Orders

by  Woo
Allow customers to order products before they are available.

Cancellation requests as an optional alternative to the “cancel” button

I would really like to have the option to replace the “cancel” button on my preorder customers’ dashboard with a “request cancellation” button. My shop is a brick and mortar store first and foremost, and we have taken great pains to sync our online inventory with our in-store POS, so that people can be reasonably confident that what they’re buying online is still in stock. Unfortunately, the side effect of that is that, while online preorders are exported to our POS, preorder cancellations AREN’T, and that can be very messy and create a lot of extra work for me and my staff. If customers could request a cancellation instead of doing it themselves, we could make sure to take the appropriate steps in our POS to properly cancel the order before approving it online, to make sure inventory errors don’t occur.

Author

Current Status

Open

Last updated: January 24, 2022

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