Mailchimp Banner | Q2 2024

added by Latoya

Product Icon

WooCommerce Subscriptions

by  Woo
Let customers subscribe to your products or services and pay on a weekly, monthly or annual basis.

Don’t automatically end free trial when user switches subscription

Currently subscriptions end any free trial user is on when user switches subscription to prevent the user from getting additional free trial. That’s fine but it can end original free trial prematurely. Let’s say user was offered a free month. A week later he decides to upgrade his plan. His free trial is effectively reset and he starts being charged. If he was offered a free month he should still be getting a free month and only than being charged. A side effect of this is user being charged more than the highest tier. For example, lets assume three subscriptions with the same recurring monthly price (x) and different sign-up fee and a month trial period. The sign up fees are a, b, and c, a being the lowest, c being the highest. If the user purchases c he’s charged only c in the first month. If the user purchases b and after a week upgrades to c, he’s charged b + difference between b and c + x (the recurring price), as his trial was ended at the time of the upgrade and he was put on recurring charges. So effectively in the first month they paid more by x which just doesn’t make any sense as it’s more than the highest tier.


Current Status


Last updated: August 26, 2017


Log in to comment on this feature request.