As a merchant using Shopify and Woocommerce and QuickBooks Online, the current “Net Settlement” model (deducting fees from every order) makes bank reconciliation extremely difficult. The amount hitting the bank never matches the customer’s invoice, requiring hours of manual “splitting” in accounting.
Proposed Solution: Introduce a “Fee Wallet” or “Gross Settlement” model.
Allow merchants to pre-fund a separate wallet (e.g., R5,000) specifically for fees.
Pay out the 100% Gross Order Value to our bank account so it matches the invoice 1:1.
Deduct all Transaction and Payout fees from the separate Fee Wallet.
Benefit: This would save merchants hours of manual bookkeeping every month and position PayFast as the most “Accounting-Friendly” gateway in South Africa.
Open
Last updated: March 11, 2026
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