BST Category | Sitewide Banner Q1 2025

Added by Marketing - Russell L

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Back In Stock Notifications for WooCommerce

Notify customers when your products are restocked.

I have a very important question

I have a very important question, will there be a re-subscription in case of a mail change? For example, I registered with the mail a1@mail.com and subscribed to product X. After some time, I changed the mail in my personal account to a2@mail.com . What will happen to my subscription to product X? I will receive an email about the availability in the mail a1@mail.com or a2@mail.com ? I should not receive an email in the mail a1@mail.com since I changed this mail in my personal account and now my mail a2@mail.com , will the plugin work correctly? Or he will try to send an email about the availability to the old mail a1@mail.com

Author

9in11m

Current Status

Closed

Last updated: January 31, 2023

1 comment

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  1. jaskyt8 says:
    Product developer January 30, 2025 10:19 am

    Hey there,

    Thank you for getting in touch!

    This depends on how users have signed up to receive notifications.

    For logged in users, notifications are tied to user accounts. If users change their e-mail in their account, then the notifications will be sent to the new e-mail address.

    For logged out users, notifications are tied to the provided e-mail address and will be sent to that specific e-mail address.

    If you have additional questions about this, don’t hesitate to reach out to our support team via: https://woocommerce.com/my-account/contact-support/.