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by  Woo
Automatically contact customers after purchase - be it everyone, your most loyal or your biggest spenders - and keep your store top-of-mind.

Include in Follow-Ups a trigger for before and after Free Trial ends

We use Follow-Ups to send emails prior to a User’s subscription renewing to remind them that that their renewal is coming up and their card will be charged.

However, the end of a Free Trial is when a subscription payment is taken, so technically the system considers that a renewal payment (rather than just the end of the free trial). Would it be possible to change it so there are separate email triggers for Trials?


Current Status


Last updated: February 8, 2018


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