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Flat Rate Box Shipping

by  Woo
Pack items into boxes with pre-defined costs per destination

problem with WooCommerce Flat Rate Box Shipping plugin

Dear woocommerce,

I hope this email finds you well. I am writing to seek assistance regarding an issue I am facing with the shipping rate calculation in relation to the WooCommerce Flat Rate Box Shipping plugin integrated with Gravity Form.

I have successfully connected the two plugins and filled in all the necessary information. However, I have noticed that when I attempt to make a purchase, the shipping costs are not being calculated accurately. It appears that there is an error in the calculation process.

To provide further context and aid in resolving this issue, I have taken a few screenshots demonstrating the problem. I have attached them to this email for your reference. Please take a look at them and let me know what could be causing this discrepancy.

I appreciate your prompt attention to this matter and I am looking forward to your guidance on how to resolve this issue. Should you require any additional information or clarification from my end, please do not hesitate to reach out.

Thank you for your assistance.

Best regards,
Donny Souisa




Current Status


Last updated: October 10, 2023


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