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added by Latoya

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WooCommerce Box Office

by  Woo
Sell tickets for your next event, concert, function, fundraiser or conference directly on your own site

Refunding Order, ticket remains


If someone refunds an order the ticket remains. There’s no way of knowing by searching or editing tickets that a ticket has actually been refunded, thus can’t be “mark as attended”.

There are 2 refund scenarios:

1. Full order refund, refund all tickets on an order.
2. Partial order refund, refund select tickets on an order.

It would be ideal if:

1. When doing a full refund of an order, automatically move the ticket to the trash*.
2. When doing a partial refund on an order with more than one ticket, give the ability to select which ticket(s) should be refunded, then automatically move those tickets to the trash*.

*It could be cleaner, rather than moving a ticket to the “trash” to create a “Refunded” category for tickets. This category should not be displayed in the All tickets search.


Current Status


Last updated: August 14, 2017


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