Customers can order multiple items on a single subscription. As time goes by, a customer might want to change the renewal date of just 1 of those items on subscription (for instance, multiple dietary supplements where 1 item is consumed more slowly than others). Today they can’t do that. It would be helpful to provide that feature. The item with the changed renewal date would remain in the subscription, but the payment processing for it would occur on the changed date, and the item would be shipped on that changed date. So the resulting behavior would be as though it was moved to its own separate subscription, but from a usability perspective, the customer would see it as still part of the same subscription, making it easier to view and consider for managing.
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Last updated: August 31, 2023
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