I want to generate an automated email to the WordPress admin email address when a subscriber clicks the “Reactivate” button on the View Subscriptions page (e.g., https://mysite.com/my-account/view-subscription/NNNNN/).
Ideally, it would be one of the core email notifications that you can configure at https://mysite.com/wp-admin/admin.php?page=wc-settings&tab=email.
It should at least be possible with the Follow Ups plugin, but that doesn’t work either. I made you this screen share video to show you what I mean and what I want.
I believe my use case is widely applicable across stores and would be beneficial for many WooCommerce Subscriptions users.
Last updated: May 13, 2026
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Hi there,
Thank you for your suggestion!
Great news! This feature was shipped in WooCommerce Subscriptions 8.4.0 (2026-02-04)!
Therefore, I am marking this request as completed. Please update to 8.4.0 or later to access this feature.
If you ask support about this issue they will send you to this page WooCommerce Subscriptions Reactivation Email from Front-End Reactivation – WooCommerce where you can pay an additional $160 for an add-in
That’s a little annoying!
Need this too!!!!