Norton Shopping Guarantee with Package Protection for WooCommerce

Protect your customer’s shopping journey from cart to delivery with Norton Shopping Guarantee with Package Protection. Increase sales and attract repeat buyers — for free — through this unique and holistic buyer protection program. It includes the Norton Shopping Guarantee, shipping insurance, and trust badges in order to guide customers toward a purchase from your WooCommerce store.

Build confidence and increase conversions with the brand trusted by customers around the globe — Norton.

• Safe Shopping Trust Badges: Increase shopper confidence and encourage purchase completion
• Package Protection: Customer-paid shipping insurance for any loss, damage, or theft
• Shopping Guarantee: Lowest price guarantee, purchase guarantee, and identity theft protection
• Carbon Neutral Shipping: All shipments purchased with Norton Shopping Guarantee offsets 100% carbon and greenhouse emissions
• Comprehensive Claims Support: Our full-service claims team will process, approve, and pay out claims directly to shoppers

Safe Shopping Trustmarks

The Sitewide Trustmark is shown in the bottom left or right-hand corner on all pages of your site. New visitors can shop with confidence because they know your site has been verified by a trusted third party.

The Product Page Trustmark is shown on each product page, typically under the add to cart button. Showing trustmarks before checkout reinforces that you are a trusted merchant, encouraging the shopper to add products to their cart.

Package Protection

Package Protection by EasyPost covers loss, damage, and theft for every carrier and service level. Customers cover the low cost of their shipping insurance, so you don’t pay a thing. Historically, there is a 50-60% opt-in rate, which dramatically reduces chargebacks, negative reviews, and time spent dealing with claims.

Shopping Guarantee

In addition to shipping insurance, the Shopping Guarantee protects your customers with:

Purchase Guarantee: If customers don’t receive their products within your terms of service, we’ll resolve the problem or issue a refund of up to $1,000 USD.

Lowest Price Guarantee: If the price goes down on your site within 30 days of purchase, we’ll reimburse your shopper the difference, up to $100 USD — at no charge to you.

Identity Theft Protection: If a shopper’s identity is stolen, we’ll provide access to identity recovery services as well as reimburse them up to $10,000 USD for related expenses.