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WooCommerce Subscriptions

Let customers subscribe to your products or services and pay on a weekly, monthly or annual basis.

Choose whether the subscription is suspended or not when it fails.

It’s annoying when a subscription is put on-hold automaically when payment fails. It would be great to have the option to switch that off.

The same principal applies with manual payment method.

I would rather the subscriptions remained active for both scenarios, but I undertsand also why other would want it suspended.

Author

Anonymous

Current Status

Closed

Last updated: May 19, 2026

1 comment

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  1. iliadiol says:

    Hi there,

    Thank you for your suggestion!

    We noticed that there is a similar request about this, which currently has more votes: https://woocommerce.com/feature-request/add-subscription-status-payment-failed/. To better prioritize requests, we aim to keep 1 request open per feature. That’s why I will close this one. I encourage you to upvote the above request instead.

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