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Added by Colleen Harrison on August 11, 2026   Contractual placement to promote Afterpay in supported geos.   Creative: use Cash App Afterpay logo (not original mint version) in the US

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Localised customer-facing error message for UK – “postcode” rather than “zip code”

While most of our customers probably understand that US “zip code” is equivalent to UK “postcode”, we did have a phone call from somebody whose transaction had failed and they had no idea what to try and fix, because they had never heard the term “zip code” before.

Could we have a UK localised customer-facing error message for this?

Author

Anonymous

Current Status

Open

Last updated: July 22, 2021

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