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WooCommerce Subscriptions

Let customers subscribe to your products or services and pay on a weekly, monthly or annual basis.

Notifications when subscribers update their address

We recently had a customer change their address in their user account but because we were not notified we sent their order to their previous address which was on their original subscription product order.

Author

Current Status

Open

Last updated: February 17, 2021

3 comments

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  1. rossodigital says:

    I agree that this would be a great feature to have so have given it an Upvote! 😉

    In the meantime, you could set this up using the AutomateWoo plugin in case you’re already using it. Alternatively, the Pro version of the Melapress WP Activity Log plugin (or comparable plugins) can also send you email notifications based on particular activities on the site.

  2. rosswhite says:

    Yes. This would be huge.

  3. nkctribune says:

    Yes, this feature would be very important to merchants who sell subscriptions to physical products which must be mailed on a regular basis (like our newspapers). Currently, when a subscriber goes in to their account and changes their address, there is no way for us to know this has been done without going through every account at each weekly mailing (not at all feasible, especially for sellers with large subscriber lists.) We need to get an email notifying us that there has been an update, showing the old address and new address. As discussed in support chat, this feature might be useful for any woocommerce site, but ESPECIALLY for subscriptions, as if a regular (non-subscription) purchase is made, it will always show the newest address on the order, but not so for a periodic sending of a subscription that changes BETWEEN orders. Thank you for considering this request.