These day companies need to be seen as environmentally friendly. So when a free chained product is displayed as a line item, the customer can elect to remove this item if they choose so.
An example of this scenario would be when the chained item was more gesture-based like a tote bag or small gift. The custom may already have one of these items and may want to decrease the qty or remove as they are environmentally conscious with the gifted item.
Most common cases would be when you have a high frequency of repeat sales and they may have already been gifted this item.
Thanks
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Last updated: February 9, 2021
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