Our subscriptions are set to automatically end at the end of the term. But your plug-in shows recurring totals that will be billed at the end of the term even though they will not. Anyway around this?
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Last updated: December 27, 2023
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If the prepaid plan includes more than one piece (period of regular subscription), then a subscription needs to be created. This requires setting up recurring totals.
When a subscription is configured to expire right after the last piece is delivered, the recurring totals should indicate that the subscription is active “for” X months/weeks/days, and there won’t be a paid renewal. If this isn’t happening in your case, please contact our plugin support team for assistance at https://woocommerce.com/my-account/contact-support.