It would be grand to not have guests be able to flag a contribution, since we had over 130+ reviews were flagged by spam bots, which was very annoying to go through. One contribution alone had about 100 flags from a spam bot, so in order to “unflag” that comment, I had to hit the resolve button over 100 times… So yes if there would be a way to switch that off and to allow editing admin comments as well, that would be great. I understand that your plugin developers need time to fix these issues, but if it becomes a serious problem, we’re going to have to look at purchasing a different review plugin. Hopefully, it won’t come to that as I appreciated your quick and thorough responses 🙂 It would also be nice to have a preview image of a video review with a play button in the middle of the image and when they click it takes them to the video url in another window, if someone decides to leave a url with a video review. Just my two cents while I’m at it!
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Last updated: August 7, 2024
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This is a very valid and practical request, as allowing guests to flag contributions clearly opens the door to spam abuse, and having to manually resolve dozens of bot-generated flags is extremely inefficient; a setting to disable guest flagging entirely would significantly reduce moderation workload, along with the ability to edit flagged admin comments without repeated manual actions. Adding support for video URL preview images—with a thumbnail and play button that opens the video in a new window—would also greatly improve the user experience for video reviews. Addressing these issues would help retain users who otherwise may consider switching plugins, especially when responsiveness and usability are critical, much like how well-structured informational platforms such as https://tnreginetguide.com/ focus on clarity and user convenience to maintain trust and engagement.
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would be extremely helpful if guests were prevented from flagging contributions, as we recently faced over 130 reviews being flagged by spam bots, with one contribution alone receiving around 100 spam flags, forcing us to click “resolve” that many times—so a way to disable guest flags and allow editing of admin comments would greatly streamline moderation; additionally, having a preview image for video reviews with a play button that opens the video URL in a new window would enhance user experience, and while your developers work on these improvements, those dealing with office cleaning or similar services, like Lily Maids Office Cleaning https://www.lilymaids.ae/office-cleaning/ , could really benefit from a more efficient review management system, making these enhancements not just convenient but essential for smooth operations.
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Totally agree — spam bot flags are such a pain to manage. Disabling guest flags and adding video preview thumbnails would really streamline moderation and improve the overall user experience.
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Thanks for your suggestions! We agree that disabling guest flagging and allowing admin comment edits would greatly improve usability—resolving 100+ spam flags is far from ideal. The video preview with a play button linking to the video is also a great idea. We’ll consider these improvements, just like how Subway Breads (https://subwaymenu.co.uk/subway-breads/) makes it easy to preview options visually. Appreciate your feedback!
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