What’s the difference between Google Workspace and Google’s free apps?
With Google Workspace, you’ll receive a number of additional business-grade services not included with Google’s free consumer apps. These services include: custom business email @yourcompany, twice the amount of cloud storage across Gmail and Drive, 24/7 phone and email support, 99.9% guaranteed uptime on business email, interoperability with Microsoft Outlook, additional security options like two-step authentication and SSO, and administrative controls for user accounts.
Can I replace my current software with Google Workspace?
We’ve found that many of our customers are able to eliminate their existing productivity suites and rely exclusively on Google Workspace to create different kinds of files, including text documents, spreadsheets, and presentations. You can work on those files in real time with other people and store them in the cloud with Google Drive. Google Workspace ’s apps work across devices. Unlike traditional desktop applications, there is no software to install. Google Workspace is also compatible with files made in other programs, such as Microsoft Office.
How does Gmail in Google Workspace differ from free Gmail?
Google Workspace now offers various plans tailored to help find the right fit for you. In addition to Gmail for personal use (at no cost), Google Workspace offers Gmail Workspace Individual and Workspace Business accounts at a low cost, and include upgrades such as increased storage, custom email addresses or professional email layouts to help individuals, teams and business stay on top of everything. Learn more here.
Can a user have multiple email addresses?
Yes. A user can have multiple email addresses by creating email aliases. You can add up to 30 email aliases for each user.
Can I migrate my existing email to Google Workspace?
Yes. Google Workspace migration tools are available for importing your old emails from legacy environments such as Microsoft®, IBM® Notes®, and other email systems. For more information on the tools available for data migrations into Google Workspace, see Migrate your organization’s data to Google Workspace.
How much storage do I get with Drive?
Free Google Drive users get 15 GB of storage. Storage for Google Workspace customers varies by edition. For details, please visit the Google Workspace pricing page for more information.
How does Drive in Google Workspace differ from free Drive?
Google Workspace’s Drive provides twice the amount of storage, 24/7 phone and email support, sharing controls, and advanced reporting. You can upgrade to unlimited storage (accounts with fewer than 5 users get 1TB/user) for an additional fee. See Google Workspace’s pricing details for more information.
Can I create a Google Calendar for a group?
Yes. You can create a calendar that’s accessible to everyone in your organization (or a subset of users). For example, you might want a group calendar for events like team holidays and regular meetings.
Can I migrate and sync all my calendars?
Yes. Calendar migration options are available for many types of calendars, including both Microsoft® and IBM®. For more information on the tools available for data migrations into Google Workspace, see Migrate your organization’s data to Google Workspace . For information on allowing Microsoft Exchange and Google Calendar to work together, examine the Calendar Interop tool. For additional information about syncing Google Calendar and IBM Notes, see Options when migrating from IBM Notes.
What are the differences between Google Workspace’s editions?
Google Workspace has three editions for companies with up to 300 users: Business Starter, Business Standard, and Business Plus. Companies with more than 300 users should consider our Enterprise offers. Please visit our pricing page to learn more.
Does Google Workspace have a free trial?
Yes, we offer 14 days of Google Workspace service to new customers. Sign up for the free trial in minutes and create accounts for up to 10 people on your team. We’ll need to get your billing details to get your account set up, but you will only be charged after the free trial is over. You can cancel anytime. To get the most from your trial, we recommend trying at least 3 tasks you want to explore, such as collaborating on Docs, launching a video meeting in Meet, or checking Gmail from your mobile device.
How do I purchase Google Workspace?
You can sign up for Google Workspace online or contact our sales team to get started. When you sign up online, you’ll automatically start with a free 14-day trial. We’ll need to get your billing details to get your account set up, but you will only be charged after the free trial is over. You can cancel anytime. Please note the trial is limited to 10 users. If you add more than 10 users during your trial period, the trial will end and you will begin payment.
How do I cancel my trial if I decide not to purchase Google Workspace?
You can cancel your subscription at anytime in the Admin Console dashboard, under the Billing section. If you cancel within your 14 day trial period, you will not be charged. Please refer to this help center article for more information.
What is the cost to setup and migrate to Google Workspace?
Following our setup guide, you can set up Google Workspace and migrate your information at no additional cost. Our Support team is available to help if needed. If you would like someone to do the setup and migration for your company, please contact a Google Partner to learn more about these services and the costs associated.
What forms of payment does Google accept?
You can pay for your Google Workspace subscription using an international credit card. Google accepts payments from Visa, Mastercard, and American Express. In some locations, you can also pay by making withdrawals from a bank account (also called direct debit).
Can I pay for a full year of Google Workspace up front rather than monthly?
Annual plans are offered only in some countries. Visit our pricing page to see if an annual plan is offered in your country.
What constitutes a user in terms of pricing?
A user is defined as one personalized email address (name@yourcompany). A user can have multiple email addresses by creating email aliases. Group email aliases (such as support@yourcompany) don’t count as users. You can add up to 30 email aliases for each user.
If I plan to create email aliases for groups, does that alias count as a user I have to pay for? How many aliases can each user manage?
No. Each user can have multiple email addresses by creating email aliases. You can add up to 30 email aliases per user.
Is a domain included as a part of Google Workspace?
No, the cost of a domain is separate from Google Workspace. During signup, you will specify the domain you want for your business email. If you don’t yet own the domain, you can purchase it from Google for an additional fee.