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Improper formatting and loss of Japanese address fields in WooCommerce checkout

When customers select Japan as the shipping country, WooCommerce reformats the address using a Western structure that does not comply with the Japanese address standard. This results in incorrect display and potential loss of critical information, especially the prefecture.

Example of correctly entered address by the customer:

Name: Fusako Soshin

Street: 2-16-10 Kamikojaku

City/Ward: Kitakyushu-city, Yahata Nishi-ku

Prefecture + Postal code: Fukuoka 807-0072

Country: Japan

However, the order summary and confirmation display it as:

807-0072

Fukuoka Kitakyushu-city, Yahata Nishi-ku 2-16-10 Kamikojaku

Soshin Fusako

Japan

Issues observed:

The prefecture (Fukuoka) is not clearly identified as a distinct administrative level and may appear missing or merged.

The address lines are reordered, mixing street and city fields.

The name order is reversed automatically.

This formatting does not follow Japanese postal standards and may cause delivery issues.

Requested improvement:

Implement native support for Japanese address formatting in WooCommerce, including:

Dedicated and correctly mapped field for prefecture

Preservation of field order based on Japanese standards

Optional layout customization per country in checkout and order display

This enhancement would improve international compatibility and reduce delivery errors for Japanese customers.

Thanks by advance

Author

wp247

Current Status

Open

Last updated: November 28, 2025

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